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November 2024 by Rick Flashman
Typical 5 pm weekday: 0 rotisery chickens, 0 baquettes of bread. Absolutely no inventory planning.
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November 2024 by Whittney Janelle
I wish I could give a one star and a five star at the same time. My family and I are at this Publix multiple times a week. We spend hundreds of dollars in this store. Outside of my traditional grocery shopping, I love to come to Publix to redeem my WIC benefits. The store is always so neatly organized, and the WIC is plainly labeled and I usually always have a great experience with no issues. Sometimes the wick acts funny and we have to re-ring items for it to ring up properly, but usually the cashiers are very good about helping me do this.
This morning, I had a very different experience and I’m very saddened by it. I came early this morning after dropping my daughter off to school so the store was fairly empty and there were no lines. I had a pleasant shopping experience as all the employees around The store were so nice , playing with my baby , and just so pleasant per usual. When it was time to ring up my stuff, I went to the line of the cashier Gwayne (however you spell it ) and she had an older gentleman bagging for her. There was no one else in line and she rung up all of my items. When it came time to pay, $32 worth of groceries did not go through on my WIC card. I said hmm I wonder what didn’t go through, she huffed and puffed and instead of attempting to help , she gave the receipt to me in a rude and condescending manner . As I was looking at it, A man came in line behind me however there were multiple other registers open. The cashier really asked me if I wanted to just go to customer service to get it done. I said no usually the cashiers are able to help me out. Sometimes it just acts funny. Her in the bagger looked at each other and rolled their eyes. She then said well. Savannah knows a lot about WIC and I don’t know anything. So she suspended my transaction and sent me to customer service with Savannah, while loudly telling the bagger “JUST TELL HER ITS A PROBLEM WITH HER WIC” as if she meant to make me feel embarrassed and ashamed for paying with WIC. No one should be made to feel this way , whether they’re using WIC , ebt or money ! Times are hard for everyone right now and my family needs all the help we can get . To be so nasty and judgmental is beyond me . How can you be a cashier and you don’t know about WIC and not even willing to learn or help !?
THANK GOD FOR SAVANNAH! She was so kind and patient and apologize for the actions of her coworker. She actually went out of her way to take me to another register, re-ring my items and it was a such a simple fix. She made me feel human and understood & I appreciate her so much .
This is my favorite publix. But I will never go to that cashier again ! Do better ! Be more like Savannah ?
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November 2024 by Tom Crombie
Great store for all your needs
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November 2024 by CAROL MILLER
Never answers the phone so you can place a deli order.
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October 2024 by Brian & Amber Buchanan
Nice Publix
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October 2024 by Dennis Guthrie
Good place
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October 2024 by Kay Rivera
Publix use to be a great place to shop but it’s just gotten worse. Every time I go to buy something they’re always out of stock of an item. Just seems like they can’t keep anything in stock. I went to get dinner at 5pm and they were completely out of popcorn chicken and wedges.
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October 2024 by Dennis Conley
Great place to food shop
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October 2024 by terrie canada
Very clean. Everyone is very helpful.
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October 2024 by Pamela Grimsley
Friendly and great service
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October 2024 by Presto
It’s Publix as we all love & know well. Too much fried food which unfortunately applies the cod and/or catfish.
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October 2024 by Flman594
This Publix has I don't understand why but has the best selection of asparagus I've ever seen
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October 2024 by Josh Mcintosh
Very nice and friendly environment and staff
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October 2024 by Jan Plemmons
Mostly good.... Sometimes misleading with sale items.
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October 2024 by Brianne Haggard
Always go above and beyond!
