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July 2024 by Cassie Smith
Been sitting here for 30 mins and no one is here ridiculous
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June 2024 by Charles Eaton
My Metro PCS WiFi box stop connecting to the Internet so I called customer support and literally stayed on the phone for two hours trying every troubleshooting trick that the phone representative knew to do until it was obvious that it was not going to work. So I got in my car and drove to our local Metro store where I purchased the WiFi box to try to get it exchanged but instead the representative that was working that day Krysti assured me that she could help me... she got on the phone with I'm guessing corporate and with in ten minutes I was walking out a very happy customer and my WiFi has worked excellent ever since... she was very efficient and had a really nice personality very good people skills... I've dealt with every representative that works this store and she was hands down the best
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June 2024 by Lisa Barrett
My phone wasnt able to get text messages or phone calls so i brought it in. The girl working at the time, Kristy, looked it over and over trying everything. She was so nice. She had other customers she helped in between looking at my phone. She ended up googling the problem and it said to try turning airplane mode on for 5 seconds and turn it off. She did it twice and all my text messages for 2 days came through! I was so happy! Kristy was so helpful and I am so glad she could figure it out. My phone is my lifeline for work and family and she got me running again. Thank you for everything!
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June 2024 by Echo Gilman
Sold me an obsolete phone and changed my data plan without telling me.... your 5 stars review. Is now 1 star, when I switched to metro it was great. Then I went in for an upgrade and metro sold me a 4G phone . They gave me a 5G when I switched, didn't mention that the phone new phone I paid money for was a 4G. Oh and my unlimited plan was changed to a LIMITED PLAN AND WITHOUT CONSULTING ME. SO DON'T GET RIPPED OFF LIKE I DID
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March 2024 by Mary Sylina martinez
This was the best service I ever had ! Nick was very knowledgeable with the promotions & rate plans ......he gave me a good deal on the phone and soms assecories ....i only brought 60 bucks to pay my bill ....but I left with a tablet & my bill paid and didn't have to pay more then 60 !!! Thank you Nick for wonderful service and I'll see you next month for the home Internet you were talking about !!!!
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February 2024 by Greg
Megan and Nick are the best representatives in about a 30 mile radius. Thank both of you for a awesome experience every time.
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February 2024 by Donna Psaltis
They are always helpful love it
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February 2024 by Karen Tasker
Was very busy. Had to return later to pay bill. Very knowledgeable about equipment. Very friendly and helpful. Would return again.
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November 2023 by Ben S
Amazing service by the dude named Trey. Thank bro
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September 2023 by Rebecca Mitchell
I love the staff here. So friendly and helpful
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September 2023 by Mrs Dawn Marie Layton
Good job
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September 2023 by J. Wilkins
Megan is the best! Always gets me in and out quick. I'd drive farther to go to her!
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September 2023 by Rebecca Watson
I love the staff here. So friendly and helpful
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July 2023 by Jordan Frisco
Awesome service thanks.
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July 2023 by Antonio Barrera
Great customer service today. Malee was great!
