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November 2024 by Ben Sutton
EDIT- I deleted this review and added it again because the person who runs this page responded, by delving into my other reviews, saying that maybe I should “self reflect” instead of leaving negative reviews for anyone in the area.. Well, it just so happens that there are a few businesses in this area who act very unprofessionally and deserve to be called out. A business is not successful just because they are a business. They have to try. I have since called and politely spoken with someone from dispatch. They said a manager would be calling me. But here is my review that I left originally. Still have not heard from any manager about the reckless drivers they are employing.
“These drivers are completely psycho. More than a few times I’ve seen their tow trucks driving extremely reckless and endangering people. Riding peoples bumpers and acting like they are drunk. Wouldn’t be surprised if the drivers actually are drunk. If you call to report they don’t care. Doesn’t matter if you have a contract with the police department. Follow the law. Period.”
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October 2024 by Maria Suarez
Absolutely recommend!!!
They are lovely, quick and very polite!
Spoke to Brittany (who was amazing!) & Mike (who was equally great) they both helped me rescue my husband in his work truck out on state rd 415 and towed all the way to Apopka!
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October 2024 by rachsweet84
Wanted to give a shout out to Edgewater Towing, and Adrian in particular. I put in a tow request through State Farm which stated someone would arrive within 60 minutes. Within 15, Adrian arrived and was very polite and professional and got my vehicle situated quickly. After what has been a rough week for all in Central Florida, Adrian’s kindness and quick response is incredibly appreciated. I’m glad that State Farm routed me through Edgewater Towing. Hope to not need to call for a long time, but when I do again, or if I know someone who needs a tow, I know who to call!
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September 2024 by L B
Awesome service!
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June 2024 by Chris Topher
Excellent towing service!
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June 2024 by Sara Withadi
I have an old car with a hydraulic suspension to quit its job while I was at the beach. The rear end of the car was sitting completely on the two tires leaving the car about 1-inch off the ground. When I called Edgewater Garage they were friendly and helpful. The truck showed up quickly and the driver, Noah, he definitely be know-a-ing how to do his job right because he got my car up onto that flatbed without hurting the car at all. It took him a while but he knew what he was doing. I am very impressed. And the fee was very fair.
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April 2024 by Icp Gibson
Always honest, reliable work, trustworthy Auto repair. It's the only place I'll take to have work done on my car!!
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April 2024 by Mj Bixby
I really wish that I could say wonderful things about Edgewater towing but I just can’t. My jeep burned down went up in flames and the police department asked me who i wanted me to have tow it and of course, being from Edgewater I told them to have Edgewater towing do it I was unaware that they would not allow me to remove the front bumper which is imperfect condition from the Vehicle after it reached their lot because they said it was against their insurance requirements that we could not touch our unbolt. Anything on the vehicle with that said, they would also not allow us to get one of their people who was working there to unbolted and hand It to us. My insurance company had no problem, but Edgewater towing dead so not only did my car go up in flames but a week later I was forced to have to make the trip to Orlando to remove the front bumper from the jeep due to all this I really don’t think I can give Edgewater towing a very good rating . I even offered to pay the guy working in the lot to remove it for me He wasn’t allowed to. This is very poor customer service especially when something traumatic is already happened to you and now you’re forced to jump over more and more hoops to get help.
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March 2024 by Shonette P.
Excellent service throughout the years even recently. Fast, reliable and great customer service.
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November 2023 by Deborah Porter
Great customer service!
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November 2023 by Eric Pepper
Trash customer service
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October 2023 by Anthony Lockhart
Thank you for the help today you two.
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September 2023 by N M
I hired them for a heavy haul service, transporting a shipping container.Positives: They arrived when scheduled and didn't damage the container. The driver was friendly. Fair price.Cons: Only one con really, the driver had zero motivation to deliver to the spot necessary. They used a four axle truck, which is way larger than necessary for a shipping container. The driver claimed this was the reason why he couldn't get the container in place. I'm not a truck driver so I won't argue that point. However, he certainly didn't show any desire to figure out a way to drop it even close to where it needed to go. He ended up dropping it hanging out into the street. My property has two narrow driveways. The first one, which happens to be the widest, he rejected just driving by, never even got out to look. The second was his choice and where he had to drop it in the road. I've dealt with truck drivers a good deal and this driver gave up really fast. This is the biggest fault. He acted like he wanted nothing more than to leave the whole time. He was nice, but seemed very rushed. Considering that I was paying by the hour, there is no excuse for that. I would have been happy to pay for an extra hour or two just to have it in the other driveway, it would have saved me a full day of moving it myself. But the driver had no interest in even considering it.
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July 2023 by Heath Kindt
Jonathan is an awesome dude. He stopped last night on his way home from work to help me out. My tire blew out in the rain and I ended up in the retention ditch, could have been a lot worse than it was. After waiting an hour for the rain to stop so I could finally get out to try and change the tire, along come Jonathan. He helped me get out of a tough situation. The world needs more people like Jonathan, give this man a raise. Thank you sir! Will be using these guys for all my towing needs.
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July 2023 by Cory MG Rogers
This company is amazing they are helping us when we are in a bind And they're working with us On every step of the way I would like to thank Paula and nick For their awesome customer service and hospitality I would one hundred percent recommend using them as a tow company
