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June 2024 by John Beene
These guys rock. Some boat should be tested under load though
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May 2024 by Jeremy Hornack
Information was good still have to schedule the work and will call next week as recommended by sales professional to schedule adding trolling motor and power poles
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May 2024 by duke1467
This is the best place to get a boat worked on I have found. Very honest and gets the work done quickly and for a fair price.
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May 2024 by Marwan Shatila
Can’t say enough good things about this family owned business. I was referred to Big Boys Play Toys by several local friends who only had great experiences to speak of when purchasing or servicing their boats here. Chris went way above and beyond to get me set up with a new outboard 50 hp Honda, sound system, navigation, amongst many other items. Not only did he point me in the right direction within my budget, he was transparent in the items I didn’t need to purchase rather than simply try and upsell me. Jason was very easy to work with and helped source the items I needed, taking the time to answer every question I had. Mellissa was a joy to work with in finalizing all the paperwork to get me out the door. Jacob did a fantastic job servicing the boat and handling all the technical work. Great young man with an impressive knowledge of marine work. Everyone stayed past close and worked diligently to check every item on my skiff, walk me through everything, and ensure my experience was the best possible.It is no wonder they have such a great reputation in the area. Give them a call or stop in to see for yourself. Great staff, great service, and very fair pricing. Thank you for everything.
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April 2024 by kyle douglass
5 stars all the way around at this place! All the way from shaking the owners hand, from the sales department and the technicians out back! All of then were willing to go the extra mile even though they didn't have to and make everything best as possible purchasing and servicing a new boat. Highly recommend and it's worth a long drive in my opinion!!!!
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March 2024 by Richard Wagner
Expansive local knowledge. Also, one stop shopping for boaters.
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March 2024 by Brian Gooch
The crew at Big Boy Play Toys was awesome! Chris in sales was very knowledgeable about the boat we purchased and offered some great advice. Melissa, Jason and the rest of the crew were also great to work with. All of our questions were answered and the staff was very accommodating while waiting to get the boat rigged out. I would highly recommend Big Boys for anyone looking for a new or used both in NE Florida.
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February 2024 by Jarrod Hickox
Very professional and willing to help. The workers got a buddy and I out of a bind. Recommend them to anybody.
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February 2024 by Chris Crews
Very helpful, great customer service, had the parts I needed and help me change them also. Highly recommend!
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January 2024 by Carol Swiger
We recently had our boat troubleshot and repaired at Big Boys Play Toys. The staff was very professional, informative, and friendly. The team got everything done in a timely manner and the boat runs like it just came off the showroom floor. Thanks guys !
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December 2023 by Mike Dimitrov
Hello,After our conversation I believe that you will make it right. Thank you in advance.
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November 2023 by Patricia Morabito
I went into this office looking for a fuel filter. Justin assured that he would order my part and it would be available to me the next morning and that he would call me when it arrived at his shop. I never received a call back. I have called multiple times since then. I left a message and even though they say on thier massaging service that the day will not pass without a return call, I didn't get a call back. Not sure that this is good business. It's been 4 days now with no contact back from this place. Not impressed.
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September 2023 by Ed Butler
Very nice place. Very helpful and knowledgeable staff. Will be bringing my Honda generator in for a tune-up and oil change
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August 2023 by Carol Endicott
Liars, my boat has not set for years, we use it every weekend, weather permitted, just trying to make your worthless business look good .Charged $ 81 to adjust Carburetors, 2016 Mercury has fuel injectors.Liars, Crooks. What was suppose to cost less than $500, cost over $1700 and 3 trips back and forth.. Would not take my john boat back there. Customer service sucks.
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July 2023 by Bryan
Bad attitude, unfriendly . Came in with my family couldn’t even get a welcome in we’ll be right with you, however they had plenty of joyous attitude for the older customers in the store . Won’t be back going to Jacksonville to buy our tidewater
