Truist is a branch known for its friendly and dedicated staff. Customers appreciate the knowledgeable and professional bankers who take the time to listen and provide helpful advice. The staff often go above and beyond, even helping unannounced customers and postponing lunch to assist. The tellers are friendly and efficient, ensuring that customer needs are met promptly, even during busy times. The branch offers a smooth experience for various financial needs, such as loans for things like HVAC systems. However, some customers note that the branch does not have a drive-up ATM, only a walk-up ATM, which can be inconvenient for parents and those in a hurry. Overall, Truist provides excellent service with a team committed to customer satisfaction.
Very well managed banking institution. Particularly when using online banking. Many safeguards to protect your assets.
January 2024
I made appt for loan. Went in and discussed need for loan, for new HVAC system. Heidi was very knowledgeable and experience was 5 stars. There were no surprises.
May 2022
staff was friendly and was able to get everything I needed done while drive through was busy the team members where helping each other and making sure everyone was taking care of in a timely manor.
