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April 2024 by Donna F
A representative advised me to visit a Cricket store to obtain my transfer PIN due to my phone being out of commission. I took time out of my lunch break for this, only to be informed by an employee named Jim that it wasn’t possible. Despite having my SIM card ready for the transfer PIN, James assured me there was no solution available. After returning home and contacting customer service once more, I was told that demo phones were indeed available at the store. Ultimately, I left the store feeling very upset, as it became clear that the assistance I needed was not forthcoming, and the information provided to me was not accurate.
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October 2023 by Tonia Lightner
Went in close to closing, the hired help was more interested in closing than to help us. We left disappointed with no phone & no service
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September 2023 by Julie C.
Greeted by friendly and helpful staff..
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August 2023 by Kim Hagan
Thank you to Tara! She took her time with me today and explained everything in great detail. I changed my service over from another carrier & I'm so happy I finallydid. Better plan same amount of $$$ win, win!When you have an emergency you need your service to be dependable. Thanks to James also he was genuinely kind & helpful too.
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August 2023 by Charlie Ryskamp
I went there with my neighbors. I didn't buy anything, but the seller was very nice. He is called Victor
And he spoke Spanish perfectly!
I'm going back to change my service.
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August 2023 by William Bieze
Tara did an amazing job
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July 2023 by Joshua Hastings
I am going to give someone insight if you buy a phone from Walmart, and they don't have a screen protector for the model phone you just bought. The next place to go is to go to cricket. Most likely, they have the screen protector for the phone you just bought. The employee put the screen protector on for me.
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June 2023 by martin marszalek
The young man working here did an outstanding job hooking up my new service. He is knowledgeable, professional, and good at working on cell phones.
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December 2022 by Laura Martin
James at the Dunnellon location, was completely professional and proficient in assisting our transition from T-Mobile to the Cricket family. He was courteous and patient with all our questions and concerns. Total 5 Star ⭐️ experience! I highly Recommend this cellphone service company.
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October 2022 by Zeynep Ahmad
That "refer a friend and get credit on your phone bill" is a hoax. My friend referred me and neither of us got credit on our bills. Fought with customer service and they're a joke. This company doesn't care. Plain and simple.
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August 2022 by Ivahn Dee
Cathy and tara are the best !
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August 2022 by Patrick M.
James is the best!
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August 2022 by Nancy Reina
Great costumer seservice
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August 2022 by William Feyos
Tara was amazing
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March 2022 by Janice Addy
Tara at the Dunnellon Fl Store did an Amazing job got my phone set up . thank you
