-
March 2024 by Gail S.
The employees I've spoken to all seem like robots. I've often wondered...is this a human I'm speaking to? No friendliness or even a "thank you" at the end of conversations. They just hang up! Even the ones I've dealt with at the window (which I can never see because of a terrible glare on the window) aren't friendly. I like using an app when possible but with this one the next time available to pick up medicines are two days out so I have to call.
-
December 2023 by janelle mccabe
I stopped in my local walgreens the other day and I was unable to find the items I was looking for, a nice gentleman I think his name was Eric was able to help me find the Celsius that was not located in the drink cooler.
-
November 2023 by Tee
I do not need to be interrogated about my Adderall prescription. I just dropped it off the drive-thru today and the pharmacy tech is asked me if I got it filled anywhere else because it was 2 months since I filled it last. It was filled September 30th which is 40 days ago. Does she have the same questions about every other drug or just Adderall?She needs to know how to read a calendar. Switching my prescriptions to CVS.
-
November 2023 by Eric Fiore
Pharmacists are horribly unprofessional. They just lie to you to get off the phone. We're talking prescriptions here. Counting pills for a living must be so tough these days that you have to be rude to everyone all day.
-
November 2023 by Jon Kovach
Christine was wonderful in helping me find all the items for my Uber shop and pay order!
-
September 2023 by John ..
Sgned up COVID vaccine appointment 3 days prior and received 5 reminders about my appointment. Was on time for my appointment and was told they were out of covid vaccine. they did not even offer a suggestion to make this right. Clerk was exceptionally rude and only escalated the situation. Pharmacy mgr. said they were calling people. I showed him my recent calls with none from Walgreens. Staff is terrible at de-escalating and even worse at managing inventory of the vaccine. don't bother with an appointment as it means ABSOLUTELY NOTHING!
-
August 2023 by Julie C.
Just had the nicest young gentleman help me at the checkout counter. I say "young gentleman" purposely. He went out of his way to help me with their app. I knew there were coupons, but had never really learned how to pull them up. He helped me, with a great attitude, and I saved $12. He was happy and upbeat and had an infectious positive presence. Thank you Anthony - made my day!
-
July 2023 by Josiah Petroff
The pharmacy here is a joke. Walgreens should just be a convenience store. You can’t take government insurance. You can’t refill scripts on time. Does anyone even work in the pharmacy? Someone needs to call corporate and get the Main Street Dunedin store some staff!!! NO ONE IS WORKING!!! ? ?Time to find an actual PHARMACY, with a PHARMACIST I guess. ? pathetic.
-
July 2023 by Heather Robinson
NOAH ROCKS!!! Last week my husband had an accident that required him to get multiple stitches and be put on antibiotics. They called it into the wrong location and so I went to that pharmacy to pick up his prescription and I guess they close at 8:00 pm . I was in the drive-through at 7:58 PM and the shades were already pulled down, so I went inside and they were all closed up. (Annoyed to be honest) So it was super important for my husband to have his antibiotic and he was now due for his next dose from the one they gave him in the hospital. So I called the E. R. to see if they could rewrite it and I could bring it to the location that we use. They could not because the doctor was not there. But they told me if I called and that Walgreens could see it in the system they MIGHT fill it for me. It was worth a shot. Noah answered the phone and looked it up in the computer said I see it right here. We’ll have it ready for you in 20 minutes. Now that’s excellent customer service. Thanks Noah you turned a stressful situation around for us!
-
July 2023 by Bill Zaferos
I've been a Walgreens customer for 30 years and I've never seen a more boorish staff. Rude, arrogant, and officious, they behave as though you just woke them up. Pharmacist and pharmacy managers are complete jerks. Go to CVS! This place is to be avoided.
-
April 2023 by Margie P.
Absolutely the worst pharmacy EVER. This is the third time they just simply deleted my prescription. I receive notice on the app that it is being worked on and then it just goes away. You call and you stop and you cannot get a manager to speak with you. You have your doctor send another prescription and they lose it again. When asked if the prescription is there the response is we never received it. I am done with this pharmacy. They don't care if you receive your medications and not exactly smart enough to figure out that the prescriptions are being deleted on THEIR end.
-
February 2023 by S Rob
Tonight is the last time I will ever go in a Walgreens. It is a complete scam. You can only get the sale price if you buy 2. All items are way over priced and the sizes are much smaller than other stores. The only way to use reward savings is to give them your email. What!?! No! Total rip off.
-
November 2022 by Kevin May
Ciara in the pharmacy was amazing. There was a problem with my 91 year old mom’s insurance when trying to get a flu shot. Ciara and others in the pharmacy were patient and helpful in troubleshooting the issue and working with the insurance company. Great customer service! Thank you.
-
August 2022 by Michael DeBerry
Shout out to the young man Dunedin Walgreens associate who assisted me yesterday (Thursday) around 5:00pm. His upbeat and positive conversation uplifted my day...?
-
August 2022 by Empress10
Frank,one of the "shift" managers is so lazy,rude and unprofessional! He has the typical millennial bad,lazy attitude..He was also rude to an older co-worker!