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“Best cellphone store I've been too. Definitely willing to help! Excellent customer service! Other repair store in the mall couldn't help me and sent me here and I'm glad they did. 100% recommend this store”
“Hooked ya girl up! ?
I needed a new phone plan of my own and wifi for my home and Doug was the greatest at knowing the best deals!
I walked out with the coolest newest phone, my wifi box and wifi for my vehicle without paying much at all!
My monthly bill is even a deal of its own. I'm all set and couldn't be happier with choosing TMobile.”
“I went there today with my old broken phone hoping to get it fixed.a nice young man was very polite and helpful.He opened up the phone and showed me the water damage......then sold me a nice new phone for a great price and helped me set it up with my contacts and photos.....I think his name is Jeff.......a great guy....he helped an old man get through a crisis !”
“Miguel and Jordan were the best associates I have encountered in a LONG time! Even if the phone service was terrible(which it isn’t) I would still buy a phone because of how nice these two were.”
“The best Metro store I have been to. Luis helped us and made the experience 100x better his customer service was amazing and he had us in and out and fixed all over our problems. Thanks Luis”
“Manny helped and transferred all the information with no problem. He also throughout the process gave us information to take advantage of the services we were already receiving. Thanks!!!!”
10AM - 8PM
3346 Rifle Range Rd, Winter Haven
Electronics
“When in to bay a bill for a friend and Maria convinced me to switch my 3 lines from Verizon my bill is cheaper and the service is great couldn’t be any happier would recommend anyone to go see Maria at this store”
“This is not a corporate Verizon store However it is an exceptionally good store The employees are very friendly they go the extra mile without making you feel like you are taking up their time I'm big on customer service and I consider this a plus They open door and greet the customers at the door and when it's time to leave they open the door again for the customer.”
“I've been with Metro since 2011 & been to all stores in Winter Haven/Auburndale area. This store is BY FAR the best and friendliest customer service in Polk County EVERY TIME! I appreciate you Cay!!”
10AM - 8PM
2800 Ridge Way Suite B, Lake Wales
Electronics
“To whomever it may concern, I wanted to share my thoughts on the service I received at the store in lake wales. The entire staff was beyond helpful. They were friendly, patient and made the process seemingly easy. Their professionalism was very respectful and appreciated. I am so glad to have experienced them and their help. Names were Kaylee, Brandon, kennely, Adan and Miguel. Again, thank you and they did an amazing job.”
“I went into the metro in lake wales and had the greatest experience with Jason.I was extremely pleased with his help and service. Anyone needing anything in the area please go see JASON.”
10AM - 8PM
78 Maxcy Plaza Cir, Haines City
Electronics
“I love this store. Best store I have gone to thus far. I have one like across the street down the block from me, I don't recommend, and I will drive the little bit for the customer service at this location. ?.”
“The girls that work here are amazing. Dolyn and Angela are very friendly,helpful and really kind. They go above and beyond for their costumers. I highly recommend to visit this store.”
“The dealer has to sell you the deal to save money on the day of your purchase; because we want the cheapest possible price,but some times the cheapest is more expensive on activating your account for the first time. That’s why y’all bills is different when you switch to Metro; they welcome any account but the deal is the deal; then you switch back to the plan you want to keep. Is all about saving money people. I’m a customer myself ????”
“Liz was very friendly and kind. she helped me with all my questions and always had the best answer. her customer service was amazing and fast. she deserves a raise! thank you so much, Liz.”
“I have been with Metro for about 5 years. The last few times I have gone into the stores it wasn't the best experience. Today I went into the Metro store in Lake Wales (first time in this store.) Wonderful!! I'm pretty sure her name was Tonya. I have an employee ID from my receipt. TPEREZ1006. She was Wonderful!! She was so helpful, understood what I was asking about new phones and 5g. She was also friendly and cheerful. It was so nice to be in a store with someone helpful and nice!! Mary”
“Jason was the ABSOLUTE best! He helped me out with not only getting my Husband's phone replaced but giving me a discount on my monthly rate that no one else ever told me about! I DEFINITELY recommend seeing Jason at this store!!”
“Danielle is amazing! She will always help you save money and help with all your needs… I met her at the flea market was paying 230 at T-Mobile 2 phones now I pay 60 with ACP program… thank you Danielle your the best”
“They have the best price for the service and no dropped calls always there to help with any problems you may have very friendly personnel and extremely knowledgeable with all their products”
“Great friendly staff. Aaron’s in Haines City will help you to get great low prices and what is suitable for your monthly budget. Comparable to other prices in town Aaron’s is the store to go to!!!”
“Finally a good experience with a cricket store! I didn't catch her name, but the manager was amazing. She was helpful, quick, and above all, respectful. Pretty much every other time we've been to cricket it was a bad experience with bad attitudes but she made it so easy. We got a new phone, at a price lower than she originally quoted, in under half an hour. No pressure or attitude.If you've ever had issue with this location I recommend giving it another shot.”
“This place was awesome I don't remember the names but it was a tall black dude and a short Hispanic lady this Saturday. They got me in and out quickly and got us a good deal. Would recommend”
11AM - 7PM
23849 US Hwy 27, Lake Wales
Electronics
“I was shopping for a rare gift and I found it at Aaron's. the infinity game table. I have had it for a bit. Wanted to make sure was worth it. I must say it is. not only is it a great game, but the staff at Aaron's was so helpful in teaching how to operate it and even how to purchase more games. if it wasn't for the friendly staff I may not have purchased it. but Love it. Thank you all so very much.”
“Alexis was EXTREMELY helpful and answered all my questions and concerns quickly and professionally. Will definitely be recommending him and this store to anyone and everyone!”
10AM - 8PM
2026 Sam Walton Wy, Lake Wales
Electronics
“I have been to many Cricket Stores around the US and Lake Wales Zcricket Wireless was by far the best one I have vis. Gaby and Faith were amazing! They worked together to help me change out my SIzm to an eSIM ( which Apple will end up doing anyway) These girls even gave me about 15 great restaurants to eat at. They had me laughing the whole time and I left happy with my service. This made my day!!”
“Friendly, attentive, and although a bit "empty" from what I assume is the result of the pandemic, was able to get a great deal on a power supply for my son's gaming PC. Definitely recommend.”
“We have had very good experiences at this Verizon store. On the two most recent occasions, we were fortunate to have Peter helping us. Two months ago he helped us pick out a phone for my mother, then yesterday he helped us fix a problem with her phone. Both times Peter was patient, helpful, and very knowledgeable. We just wanted to thank him publically, and to recommend him and this particular store to others.”
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“What a great place environment. Every time I walk into the store it doesn’t matter what time it is Alex is always there to help me. No matter how difficult my issues may be in regards to my cell phone, he takes care of them in a seem-less fashion. Not only that, but he also explains to me step by step. So should such occurrences happen again I’d know how to take care of them myself. I for one am glad cricket has someone like him on their team.”