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February 2023 by Sam Gaines
purchased two commercial TL-30 safe's from this company, worked well for a couple years until one of the electronic key pad locks failed. Looks like the way that these locks are installed, upside down, can cause them to fail in the locked position. I called to see if they would help out with the cost of having the safe drilled and they refused stating that the safe is out of warranty after one year. They gave me a local guy to call who wanted to charge me $2000 in order to drill the safe. I shopped around and found another local safe company to drill the safe for $350. The safe was extremely easy to drill, took about 30 mins including set-up, definitely not what I was expecting given that I paid over $4500 for the safe before install fees. I would not recommend this company or their safes as they use cheap electronic key pad locks and they also have very sub par customer service.
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August 2021 by Nashville Diamond Gallery
Fantastic experience. Tyler was great to deal with and very knowledgable. I was able to get a new safe that exceeded my expectations and was delivered promptly and professionally. Communication was excellent and overall couldn't be more pleased. Thanks again to everyone at Worldwide. A++
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February 2021 by Renee Weintraub
Highly recommend Worldwide Safe & Vault
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February 2020 by Rahim H.
Ended up buying two safes from them. Very quick delivery and Tyler was great throughout the whole process. Explained all the different types of safes and protection.
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October 2019 by Gee Bee
A few years ago, I bought a safe from Worldwide. Today, I contacted them in reference to a problem that was totally user error. Michael Vega walked me thru the process and I was able to remedy my situation. He was very professional, courteous, patient, and extremely helpful. I don't need safe very often but when I, or someone I know does, I will visit Worldwide. Thank you so much Michael for the way you go about your business.
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September 2019 by Danielle M.
When we first contacted Worldwide Safe we were unsure of what we were looking for and when we might need it. We spoke to Tyler and he was extremely helpful and sent over all the information we needed. We did not purchase one right away but Tyler was great about checking in from time to time. When we finally pulled the trigger and called Tyler to purchase the safe he was great and worked really fast to get it all taken care of. The safe was delivered within two weeks of ordering and we are so happy with it. It has exceeded our expectations. We look forward to doing business with them again.
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December 2018 by Steven Chernoff
Just wanted to thank Tyler and the rest of your team for being so on point in making our purchase and installation of the safes go smoothly. It is a rarity these days to find a company that delivers as promised, and you guys most certainly did just that.
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October 2018 by Eric G.
I have never been treated so badly by a company. Tyler the person of contact has made a simple installation into a nightmare. Making it about money and not quality. Since I started dealing with him it was ok but do not have a problem with anything you buy as they send out the cheapest labor and it arrives broken. They sell cheap looking safes that cost 8,000 with options. My safe arrived broken,l.e.d lights shredded, power cable arc and the dehumidifier was so hot it was removed for fear of fire. The first installers pulled the back up safe out of the wall,instead of mounting it to studs the first time. They pushed the safe so far back I can't change the plug as I worry the cord overheated. I asked them to send a pallet jack with the new crew to save them time. I called today very nicely although Tyler has made me so upset before I've cursed him out. I will be Sueing and Tyler encouraged that. He said "go ahead" so I did.
