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March 2024 by Alex Pena
Hello! This branch has the worst customer service! I came just to notarize a Wells Fargo document. First, they tell me only one notary and need appt. Ok Fine. Two days later, I came back the notary was off. Ok I get it. Think about getting a 2nd notary.
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November 2023 by Isabel Leon
How little value they give to the client! I had an appointment, I arrived a few minutes late, but they were still unoccupied, doing nothing and they definitely didn't open the account for me!!! DISAPPOINTED IN THIS BANK
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September 2023 by Fran AR
I had an appointment at 3pm. After 10min of waiting, I asked if I would be helped soon, mentioning I had an appoint scheduled 10m before. They told me I would be helped soon - that was not the case. Past 4pm someone finally said person A would help me - then they had to ask person B to help me because person A had someone else to help. It took me 1 and a half hours to get a 10m process done.I will not be returning to this Wells Fargo branch as the service is so poor - not from a perspective of being rude, but inefficient and careless.Of course, they did not apologize.
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September 2023 by santiago rafael montoya pino
It is the bank of my trust.
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July 2023 by Tomasz Borowik
Terrible and rude service. Utter disgrace to the brand it used to be.You would expect that they would care to open a new account, but for the last two months we only hear excuses why it is not possible.The Wells Fargo branch in Florida.
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July 2023 by Fleurly Escobar
this is a bank.. i went in to change 2 $20 dollar bills into 4 $10 dollar bills and was denied because I don’t have an account…
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June 2023 by Miami Stone Polishing
They close at 5 pm, I'm going to notarize something 4.15 pm (45 min before closing).
History: Look, we only have two people who notarize, one who is not there and the other is in the vault doing the closing. PLUFF.
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June 2023 by Juan Murria
Very bad attention. I had an appointment scheduled for 3.30pm today. It was 3:45 and they still didn't help me. Since the person in charge of helping me cut off anyone who greeted her and the wait seemed endless. When she noticed my upset face, she asked for the help of another specialist, who very inefficiently told me that she could not help me since the procedure she was going to carry out took more than an hour and a half and she had a scheduled appointment at 4pm. . Honestly, I will change offices. They have a lack of personnel. I also had a wait of approximately 20 minutes in line to make a withdrawal, it takes that long for just one person to attend. It is important that they hire new ones. Although they apologized on several occasions, it can be understood to a certain extent. Again I tell you inefficient attention. And I received the worst attention from the person sitting at the entrance to the office and the second specialist who did not have time. They must stop cronyism and if they have people with appointments, they must be their priority and serve them efficiently. Very bad experience and waste of time.
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October 2022 by Maria G
Best Wells Fargo branch!!! Staff is supernice and professional ive been coming here for years even moved away and I only go to this branch… ⭐️⭐️⭐️
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July 2022 by isaac morales
This is by far the worst branch of a WF that I’ve encounter. Customer service is non existent. Is basically like the employee make up “rules and laws” to not help you… came in for a simple notary stamp (I am notary myself) and something that takes about a minute they make wait for hours and when the person finally sees you, makes up fakes rules of why they can’t notarize the document.Last time was with a wire and before that was with a claim.This so called branch should be nothing more than an ATM…..AJ thank you for the fast response.damage dis done and I really don't have the time nor the interest to further dwell on what happened.
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June 2022 by Sonia Sanmiguel
waiting for assesor attention, they did not respect my turn and I was from 3:20 pm, and come a Mr. under 3:50, then immediately was attended.
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June 2022 by Jose Gallardo
Excellent
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May 2022 by Alejandro Revollo
It should be open until 6 pm and it is close they waist my time
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February 2022 by J. Raul Angeles P.A.
They don’t have enough personal
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September 2021 by Giovanni Arenas
Tengo una cuenta con Wells Fargo ! El personal del banco súper agradable ! El mensaje que dejare negativo va dirigido a la gerencia del banco los dueños y sus políticas ! Me están cobrando 31 $ por cancelar un cheque que envíe a otra persona en otro banco ! Pero no me garantizan que lo cancelaran !! O sea buenos para cobrar pero no para ejecutar ! Si yo llamo para cancelar un cheque que compré y deposite a otra persona en la basura del banco Bank of America ! Y se están tardando 10 días para pagar ! Y de paso ellos me dijeron que lo liberarían en 24 a 48 horas! No en 10 días ! Es una irresponsabilidad del banco Bank of America pero de Wells Fargo por no cancelar un cheque que no están liberando pronto !! Mal de parte de las políticas del banco ! Buenos para cobrar lentos para ejecutar una acción ! Estoy bien molesto y del servicio que hoy Wells Fargo no me ayudo a cancelar un cheque . Giovanni arenas
