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June 2024 by Daniela Parraga
Worst customer service ever. Specially the guy who attends the photo center.
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June 2024 by mommy 1
There's never not a line!!! It's insane
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May 2024 by Dani Silverio
Only giving 3 stars because Giselle from pharmacy is the saving grace of this store, everyone else just transfer you around and even when you are the store they have no idea what they are supposed to do. Terrible customer service except for Giselle, promote her!
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May 2024 by Enrique Bayon
The service is horrible, there is no management here, there is only one person serving in the pharmacy and 20 people waiting in line to be served. This is not only today, it is routine.
Walgreens, you have to do something about the management of this store.
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May 2024 by JD
Waited in line over an hour at the drive through pharmacy while those ahead of me were allowed to place their prescriptions at the window and wait for them, causing all other customers to wait. I didn’t even get a simple apology from the pharmacist once I eventually got to the window. Absolutely ridiculous experience. Will never return.
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May 2024 by Y. L. U.
Horrible, terrible service in this pharmacy! They never know anything, the staff never has an answer, the wait in line is eternal (in and out), they send the doctor's order to this place and you have the medicine who knows when.
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May 2024 by daniela viloria
The service at this Walgreens is horrible, they yell at the customer and serve them horribly. The cashier, who is an elderly lady from the afternoon shift, is extremely rude and has an even worse attitude and attention.
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April 2024 by Jonathan Ureña
Since 2021, this is a review based pn 20+ interactions. First, this pharmacy almost never answers the phone in less than 10 minutes. Second, they change prescription refill amounts with no notice. Third, almost always super shortstaffed for their customer base and operational capacity. Fourth, of the 2 drive through lanes, only one works 95%+ of times. Overall, terrible customer service experience.
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April 2024 by C Cochran
Catta in the pharmacy is extremely nice & helpful. I also appreciate all of the kindness & assistance provided to me by Niama & Jose. Despite Walgreens been busy these wonderful people do their best & actually care.
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April 2024 by Jennifer A
1 star is too much. They sit on your prescription while you grow old waiting. The window tries to help while the others do disasters.
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April 2024 by Rafael Carabano
To work in this place you have to be slow and inefficient, it is the worst Walgreens in Miami, especially the pharmacy that has terrible attention. The staff is terrible.
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April 2024 by Rosana Oropeza
It is the worst pharmacy, the nurses are slow, the self-service is worse, super fatal. They ignore the client, they make you come back for the medicine in 2 hours and at that moment they begin to prepare it with all their patience
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March 2024 by Hex Hector
They never pick up the phone. No one to ask questions about a medicine or anything. You have to refill using their app. 2 stars because they have most meds in stock.
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March 2024 by Liliana Matheus
Bad Customer service, I had a problem with the co-payment for blood pressure medicine, my insurance called them in the afternoon to resolve the problem, then my insurance called me to tell me that it was already resolved, I called the pharmacy again to make sure everything was well, and to tell them that I would go in two hours, Surprise!!! The pharmacy didn't solve anything, and they didn't want to refill my medicine. The lady's response was “come by tomorrow morning… “Wow!!!! and while I? I'm dying??? Nobody help me… Bad Service!!
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March 2024 by Jean Pierre Scott
Arrived at the drive-through at 5:37 am, I found myself the sole customer. Despite noticing the pharmacist briefly glance my way, he continued working, seemingly hoping I'd vanish. After a perplexing 10-minute wait, I pressed the call button. When I inquired about the delay, the pharmacist's response left me baffled: 'I didn't see you, and you always cause problems.' It appears the drive-through sensor might be faulty, as my observation of the pharmacist glancing my way upon arrival was apparently false. After the exchange, he carelessly tossed my credit card, ID, receipt, and medication into the drawer. When I requested a bag, his response was equally dismissive, as he haphazardly threw everything into it, making it clear that even basic requests were met with disdain. It's disheartening when the customer is deemed the problem.
