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February 2024 by Yeni Nuchimovitz
Super storeAll you need
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August 2023 by Cesar E. Feliciano
Plenty of tiles to choose very helpful salesman.
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July 2023 by Mitsouko Chatelain
They have a great selection, however they get 1star due to the extremely poor customer service. They had about 10 people working there and about 3 customers Including us and we asked for help, one lady just yelled the price as she was walking and didn’t even bother to help. Another customer service rep said she was helping someone and was just sitting at her desk doing absolutely nothing.I am not sure why the customer service was so poor as the other 3 customers in the store had people ask them if they could help, although 2 of them came in after us. Horrible experience!!! So ride and unprofessional.
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May 2023 by Dee Chen
One of the worst customer experience I had in awhile. They short delivered tiles and delivered broken tile. I had to pay $250 for delivery, when trying to get credit for the broken tile, they required me to bring the large broken tiles back even though I showed videos and photos after delivery that these were broken. The tile weighted over 75 lbs and I don’t have the vehicle or someone that can help me to load the broken tiles back. The salesman showed zero care when I mentioned this. This company doesn’t care about their customers and unless you have a lot of time on your hand to return tiles, stay away.
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February 2023 by Vicente Albuerne
Our next family adventure take us to USA Title & Marble located at Doral, this is our second time in the store and we received the same costumer service, Alejandro show us the option we have to select the design for our bathroom.We come here in 2021 referred by a friend and that was a amazing decision, we know around this place you many option to choose but they have good prices and quality is like others place around.
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November 2022 by Nays Martinez
Very disappointed with the service after the sale. Will not do business with them again.
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November 2022 by Augustus C.
They sold me flooring that started bending in 12 months. Sales person Carlos pushed me to a person name Erik who, without even seeing the damage, blamed on installation. No ownership, all they want is your $$$
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March 2022 by Jessica G.
Everyone loves floor tile as well as the tile I placed in both bathrooms. The quality is incomparable to other places.
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September 2021 by Edgard Vargas
The wort service.. my wife went to go ask for someone to help I felt like if we were asking him for a major favor. Absolutely terrible customer service do not understand how this business is open in such a competitive street. I hope the owner reads this review and acts.
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August 2021 by Roselyne Medina Lopez
Very nice home room … organized, easy to shop with so much selection. Paco Aleman was very friendly and helpful.Thank you!! I will add photos once the work is done.
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March 2021 by Hansel Chacon
USA Tile & Marble is a pretty darn good store. They have great selection and pricing, as well as product availability and ease of pickup and/or delivery. The service has always been amazing every single time we've visited. When my wife and I go, we wait as long as it takes for Mayelin Gonzalez. She gave us exceptional attention and service the first time, and every time thereafter without fail. I know the rest of the staff is solid, but I highly recommend working with Mayelin.
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March 2021 by Golden Investment
Excellent services and specially the sale's person Maria Esther and the cashier Debbie, very kind people. I'm always happy with their services.
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February 2021 by Mom F.
Great experience with USA tiles. This is the fourth time our family uses them for a remodeling project. Great variety and a very helpful sales person even when you run into little challenges with your contractors. Thank you Mayelin for your wonderful service!
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February 2021 by Shane Spitzer
If you're in the market for a new shower, start here. They have every sample imaginable. They don't have any designers on the floor, so you're on your own when trying to match things. But you'll get a great sense of everything that's on the market. They also have reasonable prices on in-stock items.
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February 2021 by Lukas Hernandez
Beautiful display of tiles and great customer Service Thanks a lot Debbie From the moment you walk in you are greeted with a smile. Paco alemán our sales rep is very knowledgeable about the products and it's evident he enjoys what he does. We bought tiles for my Dream Home with Paco's help we walked out knowing we had made the right selection. Great experience, would highly recommend
