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January 2024 by Alberto Ricciardelli
Excellent attention.
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January 2024 by Oscar Puig
Not surprised this branch has 2.5 stars for customer satisfaction. The customer service sucks, starting with the manager. I do not recommend at all.
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November 2023 by Marcia Gongora
Horrible service they make you go to the bank all the time as if people don't work and have other things to do
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October 2023 by George Fink
I opened my account and without any reason they blocked my card and online access. The phone customer service is unhelpful so the only way is to go personally to a branch. Very unconvinient
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August 2023 by Guido G.
What a joke of bank make yourself a favor and don't waste your time and money with these professional thieves.Regrettable.
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June 2023 by Edgardo A. M.
I got there at 11:46 am today (07/01/2023) the ladies who do the customer service take too much time with every single customer, they talk about life, travels and a lot of things. My point is if you see that your bank is full of customers try to be diligent, no talk about the life si se you was a child. C'mon more common sense. After waiting almost an hour and a half the lady told us at 1:20 pm, I can't attend you because we close at 1:00 pm and we can't do any transaction because our bosses can complain us. Whaaaaaat? You are gonna tell me that after waiting all that time. that's not fair. You can play with customers time. this the worst experience I've experienced with a bank.
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June 2023 by Dr. Cassander Titley-O'Neal (Sandy O'Neal)
TD Bank is one of my preferred banks. I needed to use the ATM and found this branch on Waze. The branch was closed as it was a federal holiday, but the branch is conveniently located in Doral.
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May 2023 by Yolanda R.
The worst bank I know, terrible customer service, long time waiting in line and they charge you for having a savings account. I do not recommend it at all.
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May 2023 by Pablo C.
Excellent service very friendly and helpful, Leonardo was very nice I recommend 100%
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April 2023 by Adonis
The longest waiting time nearly two hours, and I had to leave without solving my problem, no one seme to care there.
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March 2023 by John Clavijo
HorribleThey help who they want to helpSitting their for an hour and nothing not even a sign in sheetOthers came in they would help the them bc they called from the car from the car lol
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March 2023 by Heinrich Vieweg
This bank seems to ALWAYS being understaffed. There's usually 2 agents up front but everytime one agent steps back leaving it to only 1 agent taking costumers at the counter. Visiting this branch is a sure 30 minutes wait (at least!) the most comical and frustrating part is seeing other representatives open the back door, see the line of waiting guests and going back it and no-one comes out to assist. Horrible experience every time!
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February 2023 by Angelo Palazzone
they made me waste my time twice the worker Karen Rodríguez was the one who attended me both times I went.
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February 2023 by joseph javes
Karen Rodriguez is the best agent you could have in there! She helped solved a problem that I had for months and No-one could do. Professionalism and kindness in every letter! Thank you very much for all the help!
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January 2023 by Alexan
ATENTION CUSTOMERS! DO NOT OPEN AN ACCOUNT AT THIS BANK! Worst bank ever in general! I went to the customer service at this location to see why my online banking isn't logging in. They said "we are closing your account without any reason", treating me like trash. I have over 10 years with Bank Of America without any trouble... now i understand why it's the best bank. Stay away from them!
