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February 2024 by Orlando G.
Muy buena la atención del señor Reinaldo González muy profesional muy amable el señor me ayudó con todo los productos que compré
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February 2024 by Daniel G.
Una super atencion de Reinaldo Gonzales me cambio los wiper my professional el señor Gonzales
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February 2024 by luis rios-berly
Good auto part.
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February 2024 by ERIC CORRO
I've been a customer at Napa for the past 8 years, but recently, I had a very unpleasant encounter with one of their salesmen, Reynaldo. From the moment I arrived, his attitude was extremely arrogant, and unfortunately, he treated me with disrespect. Not only that, but he responded to my questions with sarcasm and mockery, going as far as telling me I had to pay the invoice to continue receiving service.The situation was much more complicated than I can detail here, but by the end of my visit, it was challenging to come to terms with what I had experienced. Despite my patience, I left the store with a negative feeling. I was surprised that a reputable company like Napa has someone with this type of behavior working for them.After the visit, I decided to do some further research and found Google reviews dating back over 10 months, all pointing out Reynaldo for his poor customer service. This made me question even more how a renowned company can allow such a situation to persist.To make matters worse, upon reviewing my purchase, I noticed that Reynaldo had charged me for 12 carburetor cleaners instead of one. When I returned to address this issue, he completely ignored me and urged me to speak to another colleague for a solution, claiming it didn't necessarily have to be him.Fortunately, his colleague recognized Reynaldo's poor attitude and insisted he refund my money, as he couldn't comprehend why I had been charged for an entire box of carburetor cleaners.In summary, my experience with Reynaldo was very negative. I highly recommend avoiding dealings with this salesman to steer clear of issues at the store.
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February 2024 by Yasser Sanchez
Good service
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January 2024 by Laura Ahlers
The workers have always been very helpful every time I've gone. I've always found what I'm looking for.
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January 2024 by Juan Guillermo Breton Franco
The attention of the blonde at the checkout is impeccable, in good humor and very restrained.
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January 2024 by MatthewMark LukeJohn
This is the worst store of any kind that I have ever gone to. Nobody speaks English at all, nobody seems to care to learn any, and everyone takes their sweet time ignoring customers, and not really doing anything. There's always an insane line, and rather than helping the next customer while one waits for a part in the back or something, they just stand there and do nothing while a huge line forms. 0 stars.
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January 2024 by Dan 96
Excellent service staff
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January 2024 by Jesus Barcala
What you need to repair your vehicle is here
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January 2024 by Jim Young
I've never had an issue ordering on the NAPA web site and picking up my pre-paid item(s) at the store. NAPA prices are reasonable.Pick up is quick. At the front counter, show them the order nbr on your phone and it's a breeze. For larger, more expensive items they have asked for ID in addition to viewing the order on my cell phone.
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January 2024 by hameraj singh
Napa has all the parts you need for your car. Great location. Lots of parking. Staff is friendly and helpful.
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January 2024 by jocbastidas
Terrible customer service 20 min to pay with only one person in line with a caveman system
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December 2023 by Electrostatic Painting ABC AMERICAN SERVICES
Exellent service’s. Thank you
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December 2023 by Jeferson Cortez
Perfect
