-
November 2023 by Marisol Terga
I am a VW super fan and riding my 3rd one - 2017 Wolfsburg Tiguan!! The service always goes smoothly from scheduling to pick up.Robert is the customer service genius!!! Very busy but always makes you feel welcome and well taken care of!! Thank you VW for a great team!!
-
June 2023 by Sophia Henry
This company in now Lithia Auto Group (Doral Acura) and they have a hard time refunding down payments.
-
June 2023 by Edward Bonilla
Excellent service. Thank you.
-
May 2023 by Miguel Moreno
Took car for service, no complaints.
-
April 2023 by Sofia Colman
Yadiel was an amazing sales man he got us everything we needed and helped us a lot! If you come by ask for Yadiel!!!
-
March 2023 by Nelson A Borgen
Another good experience completing appointment at the dealership. Appointment was made for early morning and the dealership performed as usual, highly professional and very well done. Good clean waiting area with nice amenities, including coffee and Donuts. Work was completed on time.
-
March 2023 by Gregory McIntosh
1st time ever for me to give an outstanding review. Esserman Volkswagon service department is unbelievable in customer service and speed. Roberto Correa my service manger is fantastic smiling making experience important. I've been too so many service departments over the years and especially these days not good. Here at Esserman Doral Roberto was honest and finished way under the estimated time from. Highly recommend for sure!
-
January 2023 by Michael Krimus
Absolutely the slowest service shop. Quoted 1 hour for service and took 2.5 hours. Absolutely didn’t care about my time at all. I won’t come back here and I’ll tell people to stay away..
-
January 2023 by Andy Moniz
Always great service, and fairly priced!
-
January 2023 by By Si
Wondering if any low prices for this year, so I can rent one out. Www.RFCsmart
-
December 2022 by Bob Paniagua
One of the managers pointed out that it is was very offensive from my side carrying on a bottle of water from the competition. I replied to him that after being at Esserman more than 3 hours no body has offered to me a bottle of water, or coffe, or a cup of tea, no matter I was buying a brand new auto. I mean, if you don't comply with customer service, don't complaint.
-
August 2022 by Richard Rios
Grossly overcharges for parts used to repair vehicles.
-
July 2022 by Octavio Escobar
Very professional, second vehicle purchased with essermens/doral acura with salesman Vidal, great experience as always
-
June 2022 by Magaly Garcia
All employees are nice. Willing to help all the time
-
May 2022 by Baron DaParre
good selection service can be improved
