Esserman Auto Group, particularly its Volkswagen service department, is highly praised for its excellent customer service and professionalism. Customers often mention the smooth process from scheduling to pickup, with staff like Roberto and Alejandro receiving special recognition for their patience and care. The service team is described as fast, honest, and attentive, often completing work ahead of schedule. The dealership offers a clean waiting area with amenities like coffee and donuts, creating a comfortable environment. While their vehicle selection is limited, the staff provides many payment options and maintains reasonable prices. Overall, customers feel well taken care of and highly recommend Esserman Auto Group for their efficient and friendly service. The team’s dedication and quick turnaround make it a trusted place for vehicle maintenance and repairs.
Is in remodalation proccess, good mainenance service, people so kind
November 2023
I am a VW super fan and riding my 3rd one - 2017 Wolfsburg Tiguan!! The service always goes smoothly from scheduling to pick up.Robert is the customer service genius!!! Very busy but always makes you feel welcome and well taken care of!! Thank you VW for a great team!!
November 2023
Good service Robert Correa is the best person I recommend him
