-
August 2024 by Jorge Da Veiga
Even the Young staff are knowledgeable kind and always prompt. Absolutely nothing to complain about from the Second you walk in, DTCC is lucky to have a manager like Joe Garcia. I respectfully mentioned a couple of minor issues I had and he reacted immediately in a way beyond my expectations. Ty!
-
June 2024 by Dennis Mendoza
Definitely I don't recommend this place , there's plenty of body shops , collision shops , etc etc that DONT have a so called manager named RAY that tells the customer to get the hell out of the shop !! Apparently DORAL TOYOTA collision shop has plenty money that they'll turn down a 10k dollar job cause they feel offended by a customers tone of voice especially after they have screwed up the process before it even began !! GO TO DORAL ELITE COLLISION right across the street >>>
-
April 2024 by Natalie
AMAZING service - from start to finish. Jose, Joe and Frank have the best customer service. They were able to get my car looking brand new again. You can’t even tell it ever had any damage. They are magicians. Reasonably priced and great turnaround time. I am very happy with my experience here.
-
February 2024 by Juan Bermudez
Super professional and extremely kind!
-
February 2024 by La Valery
If I could put 0 stars I would. I spoke with a male named Frank over the phone who treated me with extreme disrespect for only asking basic storage questions. I’ve never spoken to a body shop and have gotten treated this way. I do not recommend this shop for your repairs. Find another one, anything is better.
-
January 2024 by Gretchen Jarquin
I had previously taken my car back in 2017 after it was referred by my insurance company for an accident that I had. Now that we had another accident we took it to the same place because again the insurance company recommended them since they work with UAIC. Took my car in and got an estimate waited of the insurance to agree. It all turned out to be a lie. They stopped working on the car because the insurance was taking too long to give them an answer. When you try calling them they don't give you the right information based on our car . I went to take my car out of that shop today and take it somewhere else. The adjuster at the shop today was very rude and had a bad attitude. Since I took my car to another shop they instantly started working on it and when they started working on it they said that the previous fix wasn't done correctly that they had put in screws where they didn't belong and pretty much said they only fixed to get it out of the way. I highly recommend doing your research on the body shops you're able to take it to before choosing this place. I will not be coming back here ever.
-
January 2024 by Gene Ortiz
I had some surface rust on the inside as you open the rear door on my 2021 Tacoma.I took it to Doral Toyota first for inspection since it was still covered under warranty.Roger Valdes the service director was great.He called Joe Garcia at Doral Toyota Collision Center stating he was sending me over.Joe and his staff were super.I dropped the truck off Tuesday morning and they called me that afternoon telling me it is ready for next day pickup.The job turned out beautiful.Thanks again to Roger and Joe for their commitment to excellent service.Strongly recommend.
-
November 2023 by Carlos Yanes
Service and very good treatment that group has ? ?. TOYOTA WALK WITH CONFIDENCE
-
October 2023 by Alex P.
I took in my 2022 Honda accord for a collision damage in the front bumper and you could tell they did not do a good job. They also took longer than expected and for nothing because the job looks rushed. Would not recommend to a friend.
-
September 2023 by Joshua Artiles
Excellent attention
-
August 2023 by pedro Rodriguez
The worst place you can take your car to get fixed. One of the salesman wanted to find me because I arrive at 11:30 which was my appointment and he told me that he was going out to lunch. Yeah he’ll be back whenever don’t ever take your car there please
-
August 2023 by Argenis Gonzalez
I went to change a front crash and they told me $500 and in the end they charged me two thousand $ and they put in a non-original spare part and I had to call the police but they didn't solve it, that is, they scammed meService: Body & Trim
-
July 2023 by Oso Malo
Because of the internaly lack of communication employees does know anything when any vehicle arrives, also the lady at the front desk is very impolite and the other assistant doesn't feel like working at all very unprofessional and untrustworthy business
-
April 2023 by Angelo Fonseca
My highlander was repainted due to a factory defect. Came out great. Hopefully, I only need them after an accident. Will definitely use them again.
-
March 2023 by Alina Gonzalez
An excellent place