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December 2023 by Jeff Burleson
Fully recommend. Thank you, life savers. There were problems with our reservation and Santiago took care of everything. Avis has always been our go-to for car rentals and the staff at this location just made us even more loyal customers. Thank you so much for everything—we will definitely be back.
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December 2023 by C Kawas
Waited for an hour and a half for the people at the desk to show up. They only arrived at closing time to lock up the desk. They smelled like weed and when I confronted in the fact that they left desk untended the guy was aggressive. There were multiple people waiting for cars for well over an hour.
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December 2023 by Muneeba Asif
Falsely charged for cleaning. They’re looting money and putting hidden charges. Minimal sand and they put a “Miscellaneous” charge for 250. Absolutely ridiculous!!!!! I’ve been a loyal customer but their service is so poor.
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October 2023 by Barbara Y
I rented a car today 10/6/23 at International Mall location next to JC Penny's. Marie took care of me. She has exemplary customer service skills, professionalism and truly a pleasure to work with. She acknowledged me by name even before I reached the desk . She was ready for me. I will definitely rent from Avis again only because Marie made the difference.
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October 2023 by Alex Fernandez
Payed for reservation only it says pay now to make sure u get a car so I did n 2 hours before my reservation they call me saying they don’t have cars and that they need me to go to another location instead I get to other location and still no cars there either ended up having to go to airport and pay extra fees since it was at the airport ridiculous
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October 2023 by Anabel Rivero
I had an amazing experience with this company. The customer service was top-notch, and the car I got exceeded my expectations. I highly recommend them to anyone looking for a rental car and excellent service.
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September 2023 by Time to flourish
Excellent service! Marie is the best in making sure your requested vehicle is available. Awesome neighborhood location ??
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May 2023 by Paul Casazza
Seema and her whole team were incredibly sensitive to a family medical emergency. They helped us navigate several Avis locations and returns and extensions with patience and professionalism.
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March 2023 by Nick V
They gave us a dirty car without mechanical inspection. 2 sensor warnings were active on start, and one of the tires immediately began to lose pressure while we were along the Florida Turnpike. They provided with only half a tank of gas, costing us even more money. Once these problems culminated, we stopped and called roadside assistance. Despite paying for assistance, the service was poor and provided us no reasonable solutions. The call agent was not rude, but most certainly unaware of the situation and had no resources to deal with it properly. Overall, the experience was poor, and we will no longer rent at such an abysmal location. To all those who need a rental, drive a few miles extra to reach a better dealer because this one is not it.
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March 2023 by M N
Not one star!, the owner should be aware of the people he puts to represent him and his buisness, the RUDEST older man in the world has No concept of customer service! BEWARE if you deal with him you gonna leave with the worst service EVER, he doesnt listen and he ACCUSSES YOU OF FRAUD! how dare he!, Ive done plenty of buisness there and NEVER been treated like this, Ive even accepted their cars DIRTY and this how that older man treats customers, INsulting to me.
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February 2023 by LUIS OJEDA
Excellent Service by Digant, I hope the Company Appreciate His Hard work.
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December 2022 by Dorothy Harvey
I want to Thank the Staff for Good Service. The Owner forgot his name but he a Stand up Man, I really Appreciate that with Customer Service.
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August 2022 by Arnt Olav Aarseth
Should be possible to give zero stars! Did a reservation some weeks ago. When we arrived they had NO cars there at all! Just said we needed to go to Miami airport if we wanted a car. No help at all! We spent USD 30,- to get to AVIS rental at Miami Airport. At Miami Airport they could not / would not help! Had no cars for us there either! Terrible service!!! No more.A very nice guy at Sixt helped us out with a smile, great car and at a better price! Go there instead!
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June 2022 by Gerardo Saucedo
Digant was a great help. He made my pickup reservations a breeze. The car was spotless, and I felt very comfortable behind the car. This is a location that I strongly suggest. I've rented from other services before, but this was by far the best.
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June 2022 by Ethel Gomez
Avis rental car is definitely my go to. I receive great customer service and the car are always in great shape and clean!
