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January 2023 by Michelle G.
We live here locally and I wanted to purchase some items for our trip to Cayman Islands in March. We walked on the beach so I had a matching multicolored fitness outfit on and I was with my oldest daughter. There was two women working. The one behind the counter was on her phone. The older lady was organizing racks. We walked in she looked me up and down and said, "oh aren't you colorful". It did not come off as a compliment it actually came off snarky and demeaning. This woman had to be well over 70 years old and old enough to be my grandmother or of course mother. I snapped back at her and said, "was that supposed to be a compliment or insult"? She looked shocked at my reply and smirked, "oh you look nice". I dissect this as she old and grumpy that she is still working and knocking on 80. Here I am retired military 26 years. My husband was shocked I continued to shop there and out of all stores I spent the most here. This lady doesn't need to work in customer service if she is going to insult customers. What she said wasn't a compliment, and my daughter who is 26 even stated how she said it was very rude and demeaning. She doesn't know me and she definitely wasn't going to talk to me any kind of way.
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November 2022 by T. J.
The customer service at the Destin White House Black Market store is exceptional and rare. They are so helpful, and yet not pushy at all. It's obvious what lovely people these folks are because of the wonderful atmosphere and genuine smiles each and every time I'm in there. What's not to smile about though when you get to present gorgeous/timeless fashion to your customers. This winter's collection is absolutely gorgeous and figure flattering as usual. Love this place and the friendly people who work here!
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November 2022 by aja anglea
Sweet kind people working there; both ladies helped me find the perfect jacket to match my green and blue boots.
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March 2022 by David Magliaro
Great service!!! The employees are wonderful and the manager was especially helpful.
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June 2021 by SoGorgeous 2
Now that the snooty, rude, non-smiling store manager Mille has been fired for shoplifting, I as a Rewards Member can finally after more than a three year absence return to WHBM to shop! And I am not the only one who feels this way! Amen!
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September 2019 by Juila Friday
Whenever I see one of these doors are always have to go in the shop one of my favorite places
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September 2019 by Billi H.
Went into the store looking for an outfit. I found Jennifer and she was great help! Great customer service and great suggestions. I loved the service and the brand! Thanks you Jennifer
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August 2019 by Olivia S.
So rude!! Customer service is awful. We walked in today and it was my two sisters and I. We weren't dressed fancy but we were in casual clothes. We walked in and one of the ladies did a head to toe look on all of us and didn't say anything. The others just looked at us (there's about 3 in the store) we were the only customers. A few minutes later another customer walked in and we heard the employee say "HI how are you? We have a sale today! " and they started helping that customer. They never talked to us at all . I never leave mean reviews but you guys are awful and so judgmental. I used to love this store but I will not be coming back.
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April 2019 by n904ke
Terrible staff. Very unwelcoming and actively avoiding most customers. This company has gotten a lot of my money in the past, never again.
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April 2019 by Lyndia Roehler
The sales associate Sue, was very nice and helpful!
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April 2019 by Curtis Brannon
Fantastic, great staff to deal with, always helpful
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April 2019 by J Barrett
I can't believe I paid $80 for a blouse...
