-
August 2023 by Amy Stone
Awful. Went in for a tire problem because my sensor said tire was low. They told me I needed two new tires because they said one tire had a nail in the side wall, and the other one was worn down. I bought them, but when I came to pick up my vehicle, I asked to see the tire with the nail in it. They could not find it. They brought out a tire that was obviously not my tire with a big fat screw in it. I told them that was not my tire. After 20 minutes, I was told some stupid story and just left. I went to Disney the next day, confident that my tire worries we’re over. Shockingly, that tire/sensor starts going flat again. They sold me two tires that I did not need. Also very fishy that they couldn’t produce my tire with a nail in it upon request. $400 spent and I still have a flat tire. When I returned from Disney, I went back to get it fixed. Three big men were sitting in chairs with Walmart auto service uniforms on at 4 PM. They told me they were closed due to staffing issues and they couldn’t look at my tire. Certainly one of those three big men could’ve looked at a tire during business hours. How awful. Zero customer service. Zero empathy. Embarrassing for Walmart. Beware! This is the Walmart in Miramar Beach Florida.
-
July 2023 by Calvin French
The tire center in Destin has the worst work flow of any business I have ever been to. I came in with a leaking tire possible patch needed.I couldn't find the problem to plug it.This tire center has atleast 10 people circulating in and out most have not touched one car in over an hour. They are only putting 3 cars in the shop at a time. I've watched employees walk around in circles holding their lunch, one go sit in his vehicle multiple times (different guy).It appears they need a new Manager/Coach for this dept.
-
July 2023 by Carri Jackson
Hours says open until 7pm. I was there at 315 and they informed me they couldn't take anymore customers because they were closing at 4pm. After waiting in line for almost 30 minutes.
-
June 2023 by Jayne Forgo
the mechanics were amazingly helpful even with a personal mistake I made regarding rims I had bought at a different place. They made everything work for me today and finished very quickly. I highly recommend coming here for tires especially if you’re newer to owning a car.
-
March 2023 by KM Adventures
Great customer care took care of oil,filter,cabin filter, and engine filter Great prices too
-
January 2023 by Russ Hibbitts
If you need to remove a 14ply tire from a rim, this is not the place for you. They do not have equipment to remove a 14ply 5th wheel tire from the rim. I called first and was told that they could, and I drove there with the tires and rims. As soon as I explained my situation, they told me they could not help me. Hey Walmart, maybe spend a little training cash on your employees and they would know what they can and can’t do.
-
January 2023 by Penny Isbell
I got my oil changed at a very reasonable price. I got the high mileage oil and the mechanics did the job quick.
-
October 2022 by Ross Wheatley
My family and I are here on vacation. Found yesterday (Wednesday) that we'd picked up a screw somewhere along the way, and we're only here through Friday. Called virtually everyone in the area, explained our situation, and was told no one could patch the tire same day. Obviously, not their problem, but this is our only vehicle, and it seems a bit ridiculous to have to leave our car for a day+ and rent another vehicle just for a simple tire patch.I'd basically given up, then my wife said to try Walmart in Destin. I spoke with Lagreta, and she asked how soon I could get there. Upon arrival, I spoke with Lagreta and Tristyn. Lagreta explained to him she'd spoken to me on the phone and that they'd help me out. I had to hang out for a little while, bought a few things, visited the Subway, and then was out of there. My ticket says Ileana wrote it up and Benjamin W. was my tire tech, so huge thanks to them, too. Explained to Lagreta while I was there how thankful I was for their help. This Walmart Auto Center was a life saver.Service: Tires
-
October 2022 by Kimberly Moreno
Absolutely the worst place to have your car serviced in the area. Technician, whose wife has a baby she runs around barefoot with in the automotive center, breast feeding and tending to during the husband's entire work shift, managed to destroy a new tire while attempting to install it. That left us with a spare while another one was ordered. Then the issue arose with the inability for their technician to put the wheel sensor back on the new tire/wheel. In attempting to figure out how, the tech managed to drain our car battery, then literally pushed our car out into a parking spot and advised we take it to the dealership to get the sensor back in place and also get a new battery or possibly even a new alternator. All the while, absolutely nothing was wrong with the battery or alternator, confirmed by the hassle of taking it to the dealership. The problem was only the tech's incompetency. Lots of wasted time, energy, and money for nothing.Services: Tires
-
August 2022 by Jeremy Drummond
Don’t bother making an appointment. They’re just going to tell you to get in line behind everybody else. Then keep your car all day
-
July 2022 by Adam Bertagnolli
First, they discriminate against customers with minor issues, putting new installs ahead of them. I arrived 15 min before they opened (7:45am), waited in a line of cars for an hour to be checked in. After noon, I checked on my vehicle. The guy said it was coming up next, but the other attendant interjected, saying she just got a new appointment for a new install that would be first. I asked, "so even though I got here at 7:45am for a minor nail in my tire, it's not first-come-first-serve?". They said nope. They did get my car done an hour later, however, but they left it running off the battery. It drained the battery too low to crank. Fortunately, they did help jump the vehicle, but that shouldn't have happened. Last, I have nice metal tire valve caps, but they threw one away and replaced it with a cheap plastic one. Really?
-
June 2022 by Clj Clj
after disappointment from about year ago, decided they might have improved and superiors would correct ignorance, careless people and attitude, but came to find out it got even worse. Dropped wheels and tires to be replaced, been told wait is 3-4 hrs. i was understanding and said i could pick up next day. next day came no call all day, about the end of their work day decided to call and find out what is going on? Nobody bothered to answer the phone, so I had to risk it to waste time and be surprised that the job is not done, but got no choice. Fortunately the job was done, it was just so hard to pick up the phone and make the call. Regretting my decision to bring my business there. Not to mention that for Walmart, the price was steepService: Auto tire replacement
-
June 2022 by sarah hill
Had a flat right at Destin Wal-Mart and had it towed to the tire center. It sat there for 2 1/2 days before they put on 4 new tires that I ordered and had delivered within 24 hrs. They did explain they were shorthanded on desk help and mechanics. I do know they were doing alot of drive in new business while my truck had not been touched since it got towed there. The shortages of dependable employees is palpable, and painful.
-
May 2022 by Chris Balzer
Mellissa was great! Called to see if they could fix a tire with a nail, they didn't have any appointments but Mellissa said to bring it in. We needed shopping anyway. Tire was fixed in less than a hour. Great experience, Thank you!Service: Tires
-
May 2022 by Pablo Buenrostro
Staff is nice enough, they answered my questions quickly and politely. But the services and hours listed on the website do not match what is offered at this location. Website 7am open time listed, actual open 8 am. Needed some lug nuts replaced, $2 on the website, not offered at this location.