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November 2023 by Bert H.
Today I went to the Walgreens at 34909 Emerald Cost Parkway in Destin Florida. I purchased $94 worth of merchandise. The register did not print out a receipt so I left. When I got home I opened a bag of candy, then noticed the candy had an expiration date of 9-2023. I returned to the store within a half hour and informed the clerk that rang up my purchase of the problem. She looked at the opened bag of individually wrapped mini candies and went to another clerk. They spoke with other and the second clerk came over and told me I needed a receipt. I informed her of the transaction and she continued with "I needed a receipt". I'm becoming a little agitated over the fact I needed a receipt. She went to the third clerk and again I needed a receipt. Now I'm really agitate. The manger came over and started telling me that I was yelling at her employee. I was not yelling, and I told her if she wanted to hear yell I'd show her what yelling is. After almost one hour I finally received my refund. No apology for having outdated produce on the shelf or the the fact I wasted over an hour by the time I returned home. I WILL NEVER GO TO THIS WALLGREEN AGAIN. THE MANAGER SHOULD BE FIRED.
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September 2023 by Danger Dave
Employees very very helpful and polite. Store looked clean and tidy.
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August 2023 by Suzanne B.
They saved our vacation with friction defense, Hard as nails, a football and Bologna.
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June 2023 by Nicholas Nicholas
Clean store , plenty to find.
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November 2022 by Mike M.
Prescription department is not reliable. I drove in during open hours and prescription department was closed. Web site still posted open.
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November 2021 by Farra H.
Absolutely do not recommend Terrible customer service. When you go to the doctor or pharmacy you're already in a vulnerable, uncomfortable state. Then on top of that I have to go get bullied by pharmacists!?!?! Not to mention how slow and unreliable they are. Don't use this pharmacy. I recommend smoking meth before you have your doctor send your prescriptions here.
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September 2021 by Christina Cutelli Cole
Avoid the pharmacy at all cost. Dr tried to call in rx. Waited on hold for an hour and a half. She gave up. Called it in to pharmacy in our home
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July 2021 by Lynn M.
I left the dr office,feeling pretty bad with severre cough and chest congestion. Went through the drive through to drop off my script but as soon as I pulled off, I had a question about using goodrx to save some money. I called as I pulled away and was on hold from 11:02 tò1;32 before finally getting disconnected. I called back at 3;05 and was on hold for 49 mins before being disconnected. At 6;10, I was on hold for 26 mins before I gave up and called the manager of the store. He sent the call to the pharmacy where I held for 10 mins to finally being connected to pharmacist who told me that they could.not wait on the people in the store efficiently, much less answer the phone. So if this is the case then this means, they are encouraging people to hold with full intentions of NEVRR picking up that phone. Then why don't you just say that rather than leaving a message saying that someone will be right with you. I called the customer service line and guess what??? The SAME EXACT SCENARIO.. Is this what Walgreens has come to? In that case, I will find elsewhere to conduct my business
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May 2021 by Billy J. C.
Avoid if you value your time. I am currently at drive-in line almost 32 min. to pick up prescription. I am third car back now. They have only served two cars. See other ratings. I believe they have earned every one. Will ask Dr not to make this mistake contacting this branch ever again.
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April 2021 by Nicole Mckee
I have called Walgreens in Destin twice today, and both times was placed on hold by the computer only to sit there for more than 16 minutes the first time, then I called back and waited 18 minutes before they picked up the second time! The guy was totally not customer service oriented, and because I had filled my script at the P.C. Beach location a month prior, he claimed it would take 24 hours to transfer it! I have transferred quite a few prescriptions in the past, including between different states within one hour! I then called Walgreens in Panama City Beach where I got it filled before, and got someone almost immediately! Whoever has the contract on the San Destin store needs to be removed!
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December 2020 by Rebecca Q.
Horrible customer service. Made holiday cards online be they printed out terribly. When asking for redo they were not helpful at all. Store manager not flexible nor customer friendly. Don't go there! Walmart , target or CVS better options
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February 2019 by Brooke Mayfield Wilson
I hope you don’t need to reach anyone by phone. After sitting on hold with the pharmacy for over 30 min I conveniently get disconnected. Called back and have been waiting over 30 min again. This is absolutely ridiculous!!!
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January 2019 by Amber Johnson
I called to have my boyfriends prescriptions refilled and was waiting for over 10 minutes for someone to answer the phone. After getting tired of waiting on the phone i went to the pharmacy only to be ignored by the pharmacist that was standing there not helping anyone. There was one female pharmacist and one female technician with long brown hair that did not acknowledge i was standing there. I had worked in a Walgreens pharmacy for over 3 years and know how it works in a ph
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October 2018 by Pancho V.
Cash prices are 600 to 800% higher than private pharmacies. Walgreens is the devil. Their rewards card system is a complete scam
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February 2018 by Rene D Townhall
Town Hall is now preparing Welcome Kits for new families that are moving into our community.