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August 2024 by Thomas Hodges
My favorite vet in Destin; they are always courteous, the place is always very clean and they take the utmost care of your babies. I wouldn’t recommend anyone else.
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August 2024 by Rachel Hodges
I love this office! Staff is always helpful and they are great with our dogs. Couldn’t say enough good things about them
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June 2024 by Shelby Chambers
Love coming here with my Great Dane, Zoey! Dr. Nesius and her staff are so welcoming and that helps a lot since Zoey is so nervous at the vet. Also feel like I can ask any question and they can always help me or find the answer for me. Glad I made the switch!
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April 2024 by Jennifer Spraggins
The best vets and techs in all of Destin. We’ve been taking our pets to another local veterinary practice for years but after a recent experience we will not be returning. One of our cats had an emergency and although we had an appointment during normal business hours I was told told the vet had another pet with an emergency and I was told to go to Niceville Emergency. Thankfully, Dr. Nesius at The Village Vet agreed to see us even though it was during their lunch hour. I can’t say enough great things about her and the entire staff. They took amazing care of our cat and provided her with immediate treatment.
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April 2024 by Symetrix Industries
Love these folks. They always have quick diagnosis and treatment options. Great care for our animals!
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February 2024 by Darlina Laws
Very friendly and helpful. Works with you on care costs.
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February 2024 by Beth Lewis
The vet was very nice. She had several suggestions to help our dog while we were visiting Destin.
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January 2024 by Lisa Carter
I love the staff and the vets here. Very caring. They had a disabled cat that they cared for a year. I met her and now she lives with my family. I was very touched by how much they cared for her. I’m so happy that I added her to our home
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January 2024 by DJay Jelks
I have a large, but beautiful Pitbull who does not like men or boys, so I was apprehensive taking him to any Veterinarians office.The Staff did not believe me, at first, about the male situation; however, they realized quickly when their male tech tried to help, I may have been correct.So, they graciously used a female Doctor Veterinarian who was awesome! I'm sorry I do not remember her name, but she and her staff were exceptional.I will always use them for future visits.DJay.
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December 2023 by Alexandra “Alex” B.
I dropped my baby Harley off for boarding here. The staff was super friendly and took great care of my fur baby while I was out of town. Will definitely use their boarding services again!
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December 2023 by Brooke Boswell
I had such a pleasant experience at Village Vet. Not only did they accommodate me last minute when I was in a bind, but they made my dogs and me feel comfortable and taken care of. I highly recommend Dr. Nesius and the staff at Village Vet!
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December 2023 by Linda H
The best! They love the dogs. Always kind and polite. I trust them with my elderly dog when I have to leave town.
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December 2023 by Marsha Pearce
Love Dr. Henderson..and his staff..
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December 2023 by Mary Burns
Wonderful to deal with and can get your dog in when needed.
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November 2023 by Bobby
I would highly recommend finding a new Vet if you are local, or just visiting. A new owner recently purchased the clinic, and the quality of care has significantly decreased as a result. I have been bringing my two dogs here for the past 3 1/2 years, and unfortunately, we received extremely poor customer service during our last visit as a result of new management. (Read the owners response before reading the paragraph below)There was absolutely no bullying, or lawyer threats, as the owner mentions below, and both my wife and I were very friendly the entire time, I’m sure the receptionists would agree, as the owner kept us in the lobby for over 2 hours and never spoke to us directly.Here is full explanation of the events that transpired, for anyone that chooses to do a full review of the services they provide. I feel obligated to provide full context, since the owner’s response below is both false and provides incomplete and inadequate information. I booked my dogs for boarding in February 2023, at which time the price was $50 a night. After dropping my dogs off in September, 7 months after the booking, there was no communication of a price increase. When we showed up to pick our dogs up, the receptionist told us that there has been a price increase as we were checking out. Then after explaining that I booked 7 months ago under the old price, the receptionist apologized and informed me someone was supposed to inform me that the rate increased, and began to process my booking under the old rate. After I thought the issue was resolved, the receptionist told me she needed to speak with the manager. After waiting for 1.5 hours, the manager finally came out and told me I was going to pay the new rate, there was no conversation, nothing, just a quick comment, and that was that. “What’s the problem? You made the booking after the price increased, so you’ll pay the new rate.” I explained that I made the booking before the price increased and asked him to speak with the owner. After another 30 minutes, he returned and told me that regardless of when the booking was made, the owner refused to grandfather the original rate. The bottom line is we booked a rate, no one ever informed us of a rate increase until we come to pick the pups up. Also, I don’t care about the price increase, I care about the poor treatment; that is why we are finding a new vet. Overall the service we received was below average, and I would strongly suggest finding another vet, based on our experience. If anyone chooses to read this review I believe that it is apparent that we were treated poorly, and the fact that that owner chose to get involved in a petty squabble on this Google review, instead of calling me or reaching out directly, speaks volumes. This is bad customer service, period. I would have loved for you to speak directly to me, I had a reasonable justification to be bothered by the situation, and instead you told your manager to inform me that I would no longer receive services? I was offended and insulted to be treated so poorly. I had an amicable conversation with Michael, and the receptionist after they relayed the message you asked them to. There were no threats, only a disappointed customer, who would have appreciated the respect of a caring owner to be more empathetic.
