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October 2023 by jonathan smith
Raj Kamal was definitely great at costumer service and helped out big time, so I definitely felt the push to buy
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October 2023 by joe charlton
The manager was very knowledgeable and helpful. He also joined us in laughter as I'm a very funny guy. Very great experience. He's going to excel in any career choices in the future.
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August 2023 by Becky Roberts
Great group of folks! Selection was good we stopped in bought a few things and felt catered too! Will be back again.
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August 2023 by Kimberly Branch
We had a great experience! Raj was great and took time to make sure that my whole family had the shoes that we were looking for. He even offered to ship a pair of shoes that weren’t in stock. They have a great selection of shoes, purses, hats, and clothing. Be sure to check them out!
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July 2023 by Greg Williams NE-Omaha
Raj K was extremely helpful and accommodating! In Destin for vacay, and needed comfortable walking sandals, bought my second pair of Keens.
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May 2023 by Christie Powis
Great selection of shoes/hats/beach accessories (even good sunblock). The customer service here was out of this world. Raji *not sure how to spell* was FANTASTIC. He was so attentive and even got us a pair of shoes that was NOT in the store to us the SAME DAY. We were blown away by the customer service. Definitely recommend.
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May 2023 by Sandy Baylor
This place is amazing! They went out of there way to get me the footwear I was looking for! Thanks for awesome service!
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May 2023 by Keith and Mary Williams
Great place to shop! We have been going there for years every time we go to Destin.
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December 2022 by lori manak
I was in the store trying on OC Monsters and Raj helped my husband, daughter and me. He was knowledgeable about the different brands and was very friendly and helpful. We need more Raj’s in this world that obviously loves his job!
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November 2022 by Mary Melton
GREAT store with a very nice selection of merch. Customer service went above and beyond to provide a personalized shopping experience. I will be a return customer.
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August 2022 by Jenny Payne
I bought some ON clouds while on vacation and I tried the shoes on while in the store, but when I got home I realized I should have gotten 1/2 size bigger, so I called the store manager and asked if I could ship them back and and exchange them. Raj (the manager) went above and beyond helping me get my shoes. He deserves recognition for his customer service skills. You don’t get service like this often in the world we live in these days. So go see Raj at Sunset Shoes & Lifestyles in Destin FL and he will treat you right.
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August 2022 by David DeMint
Bought a pair of On Cloud shoes. Wrong size, caused blisters. Called the store and they said they would exchange for a different size. Drove an hour to get there to be told since I wore them they would not exchange them after they had said they would on the phone. How would I know if I hadn't wore them. I would not recommend this store. UPDATE Jim reached out to me from Sunset Lifestyles. He apologized for the problem that I had. He had the correct size of shoe waiting when I arrived at the store. I appreciate him taking the time to listen to me and correct this. When I was there picking up the shoes, I also bought a new pair for the wife.
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August 2022 by Tracy Sweetland
I was shopping at Sunset Shoes in HarborWalk Village in Destin FL and saw a visor I liked. I didn’t buy it and later wanted to purchase it. I called the store to have it mailed to me. Raj the salesperson found out I was local, and lived near me and offered to drop it off to me to save the shipping costs! He text me photos of the visor to make sure it was the correct one, took my credit card over the phone, text me a copy of my receipt, and delivered my purchase to my front door! You don’t see this kind of customer service today! I also love the Sunset Shoes on Grand Blvd in Miramar Beach Florida! Thank you so much Raj!
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July 2022 by Jaime Phillips
Raj was a huge help! We came in looking for on cloud running shoes. He was very knowledgeable and was able to give many suggestions for which ones would work best for our lifestyles. We will be back!
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June 2022 by Ken Garland
We went two different times and could not get anyone to help. We asked if we could measure our kids feet and they acted like they didn’t know how to do that. We asked what was the smallest size in a style of shoes and she said I think 7, but didn’t offer to go look or bring us any shoes to try on. I would suggest paying employees a commission. If they are paid that way, then the employees just must not care at all
