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February 2024 by Jean Steffeck
I popped in to see the selection and pricing. Nice store, staff is friendly. Friends were there having fun shopping and trying on purses to buy.
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February 2024 by Ashley W.
Hi Melanie. That is a blatant lie. I am including my refund receipt from PayPal dated April 30th. It shows my purchase and paid date of April 18th. Your offer for a discount on a future purchase is laughable. Why would I send more money to a company that never sent my item and refused to refund me and answer my messages? I had to get eBay involved and they issued my refund based on your negligence. Think carefully before giving this business your hard earned money. 0 stars would be more appropriate.
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December 2023 by Matthew Reich
Shopped here a few times for a great gift, they always come through!
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December 2023 by Corey H.
Not open at 11:45 am on a Monday. Couldn't find the hours on their website or their door.
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December 2023 by Too M.
Absolutely the best store around with top quality LV.s and Channel hand bags.. 5*rating
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November 2023 by Kevin Gates I'm back
The customer service staff displayed a less than amicable demeanor, and upon careful examination of several bags, I would exercise caution in placing full confidence in their authenticity.
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August 2023 by Ray E.
What a fun experience. The items in Lux Exchange are so luxurious and won't break the bank. I love being able to see what selection she has and being able to buy it in person instead of online!
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December 2022 by Ashley Jones
Got to the store 15 minutes after “opening,”and no one was there. No sign on the door. Waited longer, then called the number two different times and no answer. I should have examined reviews more closely, because I see a lot of comments that mention this. Please spend your money elsewhere with a business that cares enough to be open when they advertise they will be open. I gladly took my money elsewhere.
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November 2022 by annmarijka
I purchased an LV bag this past week. I was a little nervous about authenticity. I decided to stop at an LV store on the way home and have them give their official diagnosis. My new bag passed with flying colors. And then decided I needed a new wallet to match but I digress. Good experience at Lux!! Thank you!!
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August 2022 by Melissa M.
Great high end resale-store!! Large selection of high end handbags and accessories. Prices are decent. I found a great vintage Dior!!
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July 2021 by Melissa Russo
Store says open at 11. I kill time around the area. Get there for 11. No one there. Sign says to text or call is no one is there during normal business hours. I proceed to do so. Reply is I will be there 11:30 sorry for inconvenience. Next text, sorry traffic 11:45. This is bad business practices. Almost an hour waiting and still no one . Not happy at all!
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May 2021 by Ruby Davis
Lux Exchange is a great luxury consignment store. Melanie is great to work with. Great communication and customer service. I made purchases and also sold a handbag there with no problem. I highly recommend Lux Exchange if you are looking for good quality handbags or if you are thinking of selling. You will not be disappointed. Five Star Service~
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October 2020 by James S
Great store with lots of options staff very knowledgeable and friendly
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September 2020 by Shawn R.
This store is a wonderful, from the staff to all the designer merchandise. The selection of Louis Vuitton, Chanel, Gucci, and Prada is a must see. My sister in law was in from New York and we purchased a Gucci and Louis Vuitton bag for an amazing price. It was an exceptional experience and the staff are very helpful, and knowledgeable. I highly recommended you stop in and treat yourself; I promise you will have no regrets.
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September 2020 by Barbi G.
Love my purchase. I had a great experience. The staff was super nice and knowledgeable with questions I had. I was very impressed with the store and it's layout. Great products, great prices and great experience. I will definitely return!
