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December 2023 by Ryo Shigemitsu
Clean and organized.
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November 2023 by Patty Stout
It's ok. I've never been a big fan, but the youngens like it, so you know how that goes . ?
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September 2023 by Diana M
The store have to update their business hours. They open at 11 not 10 am.
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August 2023 by Natasha K
We went in around 1:20pm on Friday and the young lady at the register was very nice and friendly. I can't remember her name but she did a great job. Good Customer service really makes your experience.
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August 2023 by Nicole S.
Love the store (brand H&M) for the past 30 years. Started buying way back when in Europe. Now this store has become unkept cluttered disorganized and makes it hard to want to shop there. Far cry from the last experience where it was organized and a calm feeling and one could peruse and enjoy shopping
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July 2023 by A T
It would be nice if the store hour’s coordinate with what it says online. Google and the website say they close at 9pm. Multiple times have arrived around 7pm, not on a Sunday, and the doors are locked. Walked across the street back to my car and saw at least 5 different groups of people try to go in. Not sure if it’s a management or staffing issue, but sure won’t be wasting my time at this store anymore.
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July 2023 by Christina Weems
One of the more organized H&M I have been to. Friendly staff
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July 2023 by Michelle Logan (Mechee)
I love their commitment to sustainability and to reducing single-use plastics
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May 2023 by Austin G.
either change your hours online or be true to when you say you close. second time I've tried to return something and the hours say you close at 9:00 but the manager is letting people out of the store at 7:20 and saying you are closed. not a good look I'm never one to leave a review but I'm literally trying to return your product because it sucks and I can't even do that. Just be true to what you advertise and no one will complain.
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May 2023 by Jordan A.
If I could give 0 stars I would. I usually don't like posting reviews unless it needs one. They finally had their fitting rooms open after 2 years so customers were obviously trying things on. I stood there for 10 min while fitting rooms were open, empty and could be used. Two older female employees were standing there complaining about how many go backs they had and didn't want people to try things on because they were so annoyed. A girl asked for a different size and she said "no I have so many go backs I'm behind I can't". A guy behind me had a lot of stuff and she was so angry and made him feel really bad to the point where he said "it's ok I'll just put everything back". Eventually he got to try things on but she made sure everyone knew she was mad. What I assume was the manager and coworker were standing there ignoring people waiting so they could continue to talk down about other employees. I wanted so many items but was so annoyed I decided to spend my money else where. Find new employees!
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May 2023 by Wanda Marti
Found what I was looking for! Quick check out although cashiers need more enthusiasm as they serve the customers.
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April 2023 by laMbAg (hgnola504)
Love the suits. This is the place to shop if you're in need of cute, inexpensive dress clothes.
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March 2023 by Caleb N.
It's a fine store. It sells clothes that may not be up to the taste of some people which doesn't justify a 1 star. Clothes are cheaply priced and simple with good quality. Customers are welcoming and do their job fine while following mandatory policies such that of the covid policies which many dislike; again doesn't justify giving the store a 1 star. Pretty standard, well kept shopping place for good quality clothing.
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March 2023 by Judy J.
I went to the store tonight to exchange two pairs of shorts and presented my receipt. The cashier refused to exchange them because she said that they had been washed and worn. This was absolutely false - the shorts had been only tried on, never worn, and never washed. When I told her, she insisted that the items had been worn and washed, effectively calling me a liar. I told her that I did not appreciate being spoken to in such a manner. She then said that she couldn't exchange the items because they did not have tags. I checked the H&M return policy and it does not say that tags need to be attached to in-store purchased items in order to get a refund. Incredibly rude service and the store does not honor its refund policy. Beware of shopping there!
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February 2023 by Kate Katherine
I love H&M, unfortunately this location is disorganized, shelves, racks, fitting rooms had clothes in them from other customers. Employees didn’t have a sense of urgency to help cash out guests, or help at all. Clothes are great. Just not the experience at this location.