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September 2023 by Jinks Dupre'
Horrible, they did not install my washer correctly. It leaked from 2nd floor to 1st floor. They would not compensate me for cleaning, mopping and moving items sitting in the water. Cleaning and drying, I'm 66 years old, a full day of work. We asked them to come out they would not. They owe me for damaged items and work preformed by me and my husband who us disabled.
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September 2023 by Frank Longhi
Store was very clean they were in the process of cleaning the bathrooms as they were getting ready to open so yeah it was very clean people were very polite loved it
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September 2023 by Karren Aloyan
Great Halloween decorationsDefinitely recommend
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August 2023 by Dustin Terry
No one ever showed up with my curbside pickup. I called the store and no one ever answered. Finally went inside and told the lady at customer service I was waiting for my curbside pickup and she just rudely said “it’s raining”
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August 2023 by Sandra Diamond-Byrne
Shopping here is a huge improvement over other Box Home Improvement Stores. You can actually find knowledgeable employees in the aisle to help with location of items you seek and when they can't help, they find another associate who can. It is worth the extra time to travel here to get good service.
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August 2023 by Martin LeBouef
Order and in stock washer and drier set on 30 July and paid for it then was told it would be delivered Aug 8th. Aug 8th get a text message that delivery was delayed until the 9th. Called the 9th turns out that the truck broke down on the 7th or 8th and they put us back at the end of the line for delivery on the 17th of Aug. Was told because it was not Home Depot but the Manufactures fault. HQ tried to call this store to see if the display set could be delivered but no body would answer their call. I encountered the same problem on the 8th. Then was told that they would send it up to HQ for an answer in 24-48hrs. If my company acted this way the 3rd largest of its kind we would lose contracts left and right not to be mentioned face a fine. and this is not the first time I had this done by this area Home Depot. So Home Depot knows of this issue but choices not to address it. My advice is if Home Depot can't get you a resolve in less than day than why would anyone want to make a major purchase thru them? They got their money all we get are delay after delay because they want hold their subcontractors to any level of responsibility. After 48 hrs had passed still no response so we called back. Nothing has changed. Nobody from Home Depot even tried to resolve the matter.
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August 2023 by Tim Morrison
Always what I need when I need it. You can always walk up to an associate for any questions you might have and they are always happy to help. My go to home improvement and property management supply store.
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June 2023 by Aleta M
Always love Home Depot. And in Florida the service is super good and they have a lot of people to help you. In California, not as many people help but still love Home Depot, and service is great, for this day and age.
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May 2023 by Bryan Robinson
The best in Home Depot is probably the only Home Depot that I've seen straddle both big business Contracting as well as the everyday DIY shopper. You can make anybody an employee and have them run a register or stand around in the department but when you actually have people who know what the heck they're talking about and actually take time and effort into understanding what the customers needs actually or ... now that's something that's pretty special
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March 2022 by Jean H.
I must say, Michele and Melton were lifesavers! These two employees went above and beyond to help me with my purchase of patio chairs. They kept me informed as they located the chairs in boxes, had to move other merchandise to free up space to retrieve the large boxes from the top shelf in the garden center, and as they navigated the best way to get them to my car. I might add, before Michele helped me, a separate employee (female) before her seemed too busy to help and suggested I buy the chairs online. Michele was a breath of fresh air and Melton was the hero to make magic happen. My sincere thanks to Home Depot and these two wonderful employees.
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January 2022 by T H.
My Home Depot: Destin,FL We all need a Home Depot or a Similar retailer to be able to buy the things we want or have to have. Being in constant need of a large hardware and supply store makes it difficult to put a true review out on a particular location. Home Depot Destin is hit or miss for the last 16 yrs I've lived here especially now! The current store MGR is short of every quality of a even sub par Retail Manager. ***Last 12 mos. Employees are always extremely helpful and friendly. A+++ Last Aug 2021. I had bought a pellet grill. Had a lot of issues so I returned the grill to my Home Depot in Destin w/ the intention of returning for a store credit. The Manager told me I had to take it home to clean it first. The Grill was CLEAN and Pretty as it was when we purchased it. I remained cool and calm. Summer Traffic was impossible and I was getting A NEW GRILL THAT WORKED!!! I offered to pressure wash it at the store for him. He scoffed and said I'll have to rent a PR and take it home.(SUPER RUDE ABOUT IT). I was calm. Asst mgrs and employees were apologetic and embarrassed. As soon as The Store Mgr went back to his office. The asst at customer svc Returned the grill and gave me a store credit for not having my receipt. I did buy a new gas grill that day. Only because the other employees there were so helpful and apologetic about the treatment.
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November 2021 by Yvonne Jackson
The guy working in the paint section cheerfully helped my husband and me pick out the correct type of paint for our project, showed us that the largest can of paint had its own pouring spout and how the smaller can of black paint would look on the metal part of our project. He was delightful. Thank you‼️
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October 2021 by MIlton S.
"Say, do you think they call it a nail gun because it shoots nails?" ~Al, Home Improvement "Dwayne Johnson paid me to clean up and organize his craft room, but sadly, I lost his scrapbook cutting tool. I lost the Rock's paper scissors." - My father and grandfather were carpenters, but this apple fell far from the tree. But I'm learning. I've found that I like Home Depot. They have a great selection of the stuff I need right now - faucets, ceiling lights, ceiling fans, sinks, vanity lights, and paint). If you need help, shop for someone good. Some are very helpful snd know their stuff, and some are just doing their time. - I was walking up the aisle at my local Home Depot and spotted a cranky looking old man in an orange vest. "Excuse me, could you help me?" I asked. He grunted in response, barely looking at me. "Um, I'm looking for a way to keep my dogs in my backyard. Do you know where those electric leashes are? I'm trying to decide if I should try that or just block it off with a fence or something." He turned to face me and looked me up and down with disdain, "Do we look like a pet store?" And he turned around and walked away. I took a fence. -
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October 2021 by Jade Spann
we requested for 5 x 8 trailer and they said that they have one, we drove with it to the customer's house for moving 800 pounds item and ending up measured the trailer & it is 2 x 8. it made us so unprofessional for our moving company. i am so upset!!
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September 2021 by Marc D.
When you have problem with appliances you purchase here...lol, get ready for pass the buck and sorry i cant help you resolve your problem. Will never buy another appliance from Home depot. You buy a 2,000 fridge and forced to add a ice maker hose under threat of warranty loss...but when the "us pack" installs fridge they cant put water hose on lol why its too short, HD knows this and does not bother to make sure length for correct fit...they just send a 12" so im sure most folks dont get hose hooked up. I live in Ft Walton and visited destin store on a trip and bought the fridge...but when installed in my home the installer gave me the hose and said just return to any HD...my ft walton store cant refund my card so to get the 18 bucks back I must drive 2 hr round trip to return it plus gas...the manager at destin store was completely non sympathetic or caring and it was their issue making me get a hose that installer brings and cant put in but hands to buyer and says just return it lol....HD is on the road to losses because all my business from here on out will be with lowes or another store that don't rip off customers like this. Shameful but for each person HD wrongs will cost them in the long run.
