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April 2024 by Kyle
Debbie is an absolute blessing to do with. She is always there to answer questions and is always super helpful to the best and utmost ability. 10/10 provides exceptional service.
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April 2024 by Ziyah Heidelberg
Cassandra was very helpful! I will definitely recommend.
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April 2024 by Colby R.
Cassandra was awesome. Super helpful and friendly.
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March 2024 by Mary Smith
The onsite staff at the Destin Fl location were AMAZING the units themselves are HORRIBLE. OVERDUE FOR MAJOR RENOVATION. I ended up getting my deposit back and putting my stuff in another facility. I have always been pleased with extra space storage in other areas of the country until now
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March 2024 by Thomas Moody
I was able to locate a storage unit quickly and easily online. I arrived at the Extra storage facility right at closing time. I was greeted by an employee named Cassandra., as we completed my rental agreement, she met me at the unit itself, at this point I realized that the unit I agreed up wasn’t going to be able to accommodate the amount of storage I needed. We went back in and got a larger unit. During this whole process she never once made me feel rushed or as if I was keeping her past normal working hours. I was totally impressed at her level of customer service through the process, I would highly recommend this business to anyone that has a storage need.
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March 2024 by Alyssa McGinnis
Cassandra was very professional. The property could use some attention. Rusted locks and water leaks in lots of units when viewing. But the customer service is untouched!
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March 2024 by James Savage
Contacting Exyra Space Storage in Destin Fla was easy and quick for rental of storage facility.
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March 2024 by Pat O'Neil
David made the whole experience fast and to the point. Price drove me to the space and David took it from there. Highly recommend.It’s been a year now and my rate has gone up over 30%, Dave the manager (great guy) is gone and so did the place. Everything in my unit has green mold on it including old photos. A few homeless (so sad) are also present in the 5x10 lockers. Everything is wet. I’m taking my rating down to 1 star and this place needs to be torn down.
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February 2024 by Art Florida
Terrible upper management, store front workers are super nice but can only do so much . They have tried to double their rates every other month on me for a whole I’ve been a customer for two years with two units and I’m finally calling it quits with this company. I was paying 58 $ a month for the smallest unit and 170$ for a bigger one while they Continuously would raise rates right before due dates with out any notice . Unprofessional and outrageous. They changed my 5x10 from 58 to 118 then said oh sense you’ve complained we can put it down to 92 $ what a joke .
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February 2024 by Susan Schultz
Great customer service! Nice to have actual humans check you in, and they were very helpful. I feel better knowing I have someone to call if I have questions. I have rented several units before, and Scott made this check in the most pleasant yet.
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December 2023 by Sterling Nina Liranzo
It's very good ? I highly recommend it ?
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December 2023 by James Moseley
Rates are not locked in they change month to month and I'm a full time client
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December 2023 by Keith Cosgrove
Wendy the manager is fantastic - place is clean and accessible
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December 2023 by David G
First they lured me in with a $70 /,month dealImmediately raised it to $95Then I paid $17 one month to extend my due date. They kept the $17 and charged me the late fee anywayThey just hit me up this month for another late fee, that's twice in one Month before my due dateTalking to any of Thier employees on the phone is worthlessNow they want more than double this month for what originally was supposed to be a $70 unitKeep my stuffHave already talked to my lawyer
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December 2023 by Jeremy McGlynn
Super easy set up. Took care of securing a storage unit over the phone!!
