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July 2021 by Missy Blackshear
I called 4 places to get a cake for my daughter birthday and everyone was busy, but this place agreed to make me a cake. I was very happy about that. We converse about the cake and a picture was sent in to show how I wanted it. We did change the macaroon to strawberries, however that’s it. I’m the type of person not to hurt someone feeling so when the picture of the cake came thru that morning I was disappointed because it was no where like the color at all nor decorations. I did tell the lady it was beautiful, not wanting to hurt her feeling. I let the appearance go but what really did it was the cake itself. The cake was very dry as if it was cooked days before or over cooked in the oven. I contacted the baker and all I got was an apology. The cakes was $200 dollars and definitely not worth it. I run a business as well and it’s not about money, but I feel something should have been given back to me. I threw almost all of the cake in the trash.
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July 2021 by Eric B.
Visiting local family and the water pump fails. My cousin has taken his Nissan there and they did great work for him; and they were no different for a visitor 503 miles from home. Eddie had my Buick diagnosed and repaired in less than 24 hours. Great people and great value. I wish I lived closer to take all my cars to them.
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April 2021 by Katie M.
Exemplary. This is the only business I trust with my vehicle. The service is well done, efficient and honest. I also have called with unforeseen issues multiple times and have been helped within hours. Additionally, I love that the owner takes the time to show and explain every aspect of an issue and the details of how to resolve.
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February 2021 by Kirk M.
Honest, cost effective and great quality. A rare combination for an auto repair shop. D'luxe has done body work on one of my vehicles and repairs on all three. Eddie and his staff are the best, don't hesitate to utilize them.
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January 2021 by Scott L.
One of my best auto repair experiences. Eddie is very helpful and explains issues that need repair. He also tried to provide the best alternatives in order to keep cost in line for value performed. I would recommend him to anyone looking for an honest mechanic who provides great service.
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December 2020 by Mike O.
Was recommended to D'luxe and Eddie from a friend who had brought their car in a few times. They were quick to come get my dead Infiniti M65 and diagnose same day. Fair price, great customer service, and overall a really good experience.. Very Professional Team.. Will definitely make them my auto repair source in the future. Thanks Eddie and Team!!
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August 2020 by Katie Gulak
I was extremely impressed with the customer service and professionalism at D’Luxe. I took my Prius in for some minor body work and Eddie and his team did such a great job. Communication was seamless & I was so happy with the result. Highly recommend!
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July 2020 by Kelley Avery
D'luxe gives the best customer service. I take me vehicle here for everything from repairs to detailing. They definitely do an awesome job. I highly recommend them to anyone.
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July 2020 by Paul C.
My brakes were going out while on vacation So I called around and called D'luxe for a quote on just front brakes the guy on the phone quoted me $160.00. Cool!!!I get there to the garage and the guy said it would be the price he quoted me but it was a one hour wait. The mechanic who was the same that quoted me on the phone asked where I from and then asked if I had called another shop in the area. I told him I called a shop down the road who quoted me $260.00. The mechanic at then saw Texas on my truck and said hold on let me check my something on my computer. About five minutes later he said yeah I'm gonna have to order your brake pads which are special order and it going to cost more as well as labor so it going to cost $240.00. I was like wow!!! He then said it's cheaper in Texas. Price gouging is terrible here.
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June 2020 by J W.
Outstanding workmanship and customer service!A golf buddy on a Saturday during a round recommended D'Luxe for auto body repair as the bumper on my Porsche needed to be repaired and painted. So I called D'Luxe after the round on Saturday. To my surprise, D'Luxe was open and I talked with a gentleman named Eddie who turned out to be the owner. Eddie was about to close for the day and offered to stay late if I wanted to stop by to get a quote. So I stopped by and Eddie personally gave me a quote which was almost half of the other quote I received. While there, I learned D'Lux also completed engine repair. A Service Now and Check Engine message had appeared a couple weeks earlier. Plus I was having issues with my convertible top closing. The Porsche dealership told me it would cost $950 to clear the Service Now message as it requires a check-up to clear the message and that only they could clear the message. Basically a $450 oil change and $500 to turn off the Service Now message. They estimated the Check Engine repair would cost another $1,000 and another $500 to repair the roof. Total estimate $2,450.The D'Luxe team cleared the Service Now message, completed the necessary repair associated with the Check Engine message, fixed the convertible top, changed the oil, and repaired and repainted the front and rear bumper for less than $1,600....$800 of the $1,600 was for the body work. So the repairs the Porsche dealership wanted $2,450 to complete, D'Luxe completed for ~$800! I took the money I saved and had D'Luxe replace the tires also.While the repairs were taking place, Covid-19 hit and I ended up getting stranded at my place in Colorado as I was spring skiing and was uncomfortable flying back to Destin. Eddie took my Porsche to my storage facility when the repairs were completed, put on the cover I had in the front trunk, and locked the storage unit. Talk about fantastic customer service!Thank you Eddie and D'Luxe. You have earned my business forever.
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February 2020 by Logan J.
I have been to D'luxe twice now to get my brake pads changed. Both times they have been great to deal with. They have friendly staff that gets your car in and out quick. On top of that, they are willing to answer any questions you may have. I had an issue with my backseat and they helped me fix it without charging me a penny. I highly recommend going to D'luxe, they are far and away the best auto body in Destin.
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August 2019 by John Waterhouse
Come down here and check them out for all ur needs wonderful staff great ppl friendly and best work
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August 2019 by Darin G.
Fantastic customer service and excellent work on my 2015 Denali that was damaged in a collision. The owner Eddie was able to quickly get the proper parts and coordinate with the insurance company to make the repair process as streamlined as possible. I was very impressed with their professionalism and communication. And even though I live 45 miles away, I plan on taking my other vehicles here for basic service from now on.
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August 2019 by Karen J.
Soooooooo delicious
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July 2019 by Chandler M.
Hard to find trustworthy mechanics who do quality work. Eddie will go out of his way to make sure you leave a happy customer! Brad is your AC man. Enjoying the cold air...thanks guys for the fair and reasonably priced work!
