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October 2023 by Gulf Fence & Construction
Always the best customer service with Bay Breeze. Have used them twice in the past couple of years to help me pick out the best options for furniture for outdoor kitchen. Will be using them anytime I need anything in the future.
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October 2023 by Larry Kloess
Great product, Great service, Great price. Very pleased with our purchase!
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October 2023 by P123 P456
Great customer service, great chairs, fair price
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October 2023 by Kathy Lemasters
Bay Breeze offers a great variety of casual furniture and decor. All high quality and reasonably priced. They helped me find and order a great console table for our deck. It arrived while we were ‘up north’ and they kept it until we returned and could pick it up. Quality and service. A good combination!
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October 2023 by Cheryl Duty
Loved working with Carrie. She was quick to answer our questions and give us a fair quote. Kept us informed of the arrival date of chairs that had to be ordered. Highly recommend Bay Breeze Patio!
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February 2023 by J P
We bought really some nice wicker outdoor furniture from Bay Breeze Patio 20+ years ago. Some of the cushions were worn and needed replacing. Nicole helped us find the right size fit cushions for our chairs and gave us a great deal on the purchase price. She personally went through their warehouse storage facility to find the right products and sent us pictures so we could select which pattern was best for our home decor. What a great customer experience we had thanks to her. In this day and age that's just not the norm. Thank you again for your assistance, professionalism and customer service.Jim & Diane
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January 2023 by Greg Hartzell
Very nice employees. Enjoyed the chat, just wanted to see what this place was all about. Seems very nice.
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December 2022 by Paul Remmie
Ordered parts for my Castell furnature and they repaired it while we went to lunch saving us a second trip from Pensacola. Shout out to Nicole for all her assistance.
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December 2022 by Chris Manion
Such knowledgeable and helpful owners with good hearts. Don't mind the grumpy old man. He knows a lot! Ask him your barbecue and smoking questions.
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December 2022 by J Craves
Only giving two stars due to the quality of product but would give a zero to owner/staff.New to the area and have been shopping for patio furniture. Saw this place online and stopped by on Sunday. They were closed, shame on me for not noticing the hours.Visited a couple weeks after on a Saturday and was discussing this in casual conversation with whom I assumed was the owner as he was assisting me. I was shocked at his tone and demeanor as he told me they need a day off. Completely understand and this is not the issue. He was basically berating me and extremely condescending in the comment. My husband mentioned this afterwards prior to me discussing after we left.I brushed this off and figured everyone can have a bad day. I do and I know I sometimes allow it to come out unknowingly.However, after assisting me through catalogs and me discussing items I might be interested in the price caught me off guard a bit and told him so. As in, are there any options or suggestions for something maybe a little less expensive.He closed the catalog book firmly and told me “maybe you should visit Walmart “ and left me standing there as he walked off to another customer.One would think he might have suggested a different piece, set, option? But after these two events I would suggest you avoid someone so rude, prude and downright mean.Will never ever set foot there again and will forever share my experiences here with others I meet seeking outdoor furniture and advise to avoid this business.
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November 2022 by Kevin Urman
I bought a Berlin Garden outdoor dining set here. They had a good selection of items, many of which happened to be in stock. There was a slight issue with a pick up, but they unprompted offered to make it right. They delivered the set and I am happily enjoying it. They are easy to work with and move quickly.
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October 2022 by Tom Stipes
I’ve had a really great buyer experience with the team at Bay Breeze. It’s all gone perfectly and I’ve got several Polywood items now being used daily. They are fairly priced, do what they say they will, follow-through with all promised timelines, and are just great retail professionals. Hats off to Susan, Wayne, Nicole and the rest of the team there. It’s no wonder they are the area leader when it comes to sales and delivery of Big Green Egg and Polywood and the other super brands they carry.
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April 2022 by Michael K.
Stopped in looking to match furniture that we can't find in Birmingham. They didn't have it but the owner began to search the web site and then sent emails to the sales distributors. It may work- it may not but we really appreciate her effort and her time.
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October 2021 by Karen Morgan
We bought our patio furniture in 2004. We are still using it today 2021. The fabric, the furniture it self has gone above and beyond our expectations.
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June 2021 by Sharon Trenary
High-end one-of-a-kind type of place. If you're looking for something special or unique that's where to go
