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“I can never go wrong with Andersons. Staff there are all helpful, knowledgeable and kind. If they don't know an answer, they will get a staff member who can. I went to a different Ace because it was on my way somewhere and took 20 minutes for someone to help me. When I asked my question regarding pipe fixtures, I got the blank stare and said it wasn't their expertise and walked away. Never tried to find another associate to assist me. That kind of thing never happens at Andersons Ace!”
“"Ace is the place with the helpful hardware folks!" If they don't have it, you don't need it. If you don't know what it's called and the employees can't figure out which thing you're trying to describe, you don't need it. I love going to Ace Hardware. I've never walked out empty handed, with just what I went for or on budget.”
“I would like to respond to the negative post earlier today posted by Shawn Gray. Those employees work very hard everyday to be helpful to customers, even ones that COME in the store with an attitude . Be grateful you can still shop at a store that offers help. 5 stars to the Ace crew!!!”
“Excellent experience made easy. I came in 10 minutes before the store closed and Spencer was able to help my select the proper tools, and blend a custom color I made from mixing 2 colors I previously sampled together. Spencer was more than thorough and extremely nice. Thank you for making this process so easy!”
“Great customer service! My nana needed a new screw for her walker and a man working there not only picked out the pieces but tested different ones for a perfect fit and tightened it for her. Very helpful and kind!”
“We used their paint on the inside and outside of the house. They we're over the top helpful!!! And patient!!! We were in there more times than I can count just looking at samples...and more samples....and even more samples!!!! They even helped us find a pro to paint for us!!! We really appreciated them for all they did!!! UPDATE: They just matched a flat white ceiling perfectly for us based on a paint sample!!!!!!!”
“They have an amazingly large selection of tools and home supplies for such a small location. Often I find it easier to shop there than the big home and garden stores.The staff is always friendly, knowledgeable and helpful.”
“Well the lady that served me was called cat she seemed very experienced and a very nice person I actually enjoyed my visit she got me everything I wanted and more help than I needed thank you Cat”
“Great Paint Color Match and Quality ServiceWe stopped in to get some exterior house trim touch-up paint and supplies. We were greeted and assisted quickly by Mekenna, who was able to accurately color match, even from a dried up paint sample supplied by our builder several years ago. She did this with a smile, saying it should be no problem at all. The new paint blends in well and we're very pleased with the results. We would highly recommend this store.”
“I Was very happy with service received. They were friendly and informative. They had the product I was looking for and many more products. Everything was explained to me with patience. Overall experience was superior. It felt like “the way it used to be”for customer service which is hard to find nowadays.”
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“This is a true hardware, the guys just about attack you wanting to assist. Got a RV key cut that the farm store
couldn't do and some misalliances self tappers, washers...”