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January 2024 by Juan Rosado
Amazing service and very helpful with my port in Estephani was amazing and so was the store manager she was very helpful and knowledgeable will be coming to transfer the rest of my lines over as well
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January 2024 by Wanda Torres
I will not be coming here.
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January 2024 by Percy
Was here a few days ago, Kayla was very helpful and I was in and out.
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January 2024 by José Sanchez
Every time the i show off to paid my bill or to get something it’s always busy and only 1 person working really bad store.
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November 2023 by Antonio Acevedo
Went into this location and the employee Kayleigh was rude and when I explained my situation the manner in which she explained how she could not help me was very rude and she made it seem like she could not do her job. I have had issues with this store lots of times in the past and everytime I have to go to a location that is further away to seek assistance. This time I had to go to the homeland location and got 5 star customer service and also got the ACP credit added to my account would definitely recommend the homeland location for all your metro by T-Mobile needs.
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November 2023 by Lori O'Hanlon
Gets the work done right away, ask for Nancy. Shes awesome!
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September 2023 by Puchi's Health& Wellness
Jennifer and Frances very helpful today I got a great deal on my phones
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September 2023 by Jovon Henry
I came in with an issue. I won't get into extreme detail about it because I'm not the type to bash the next man that's trying to support his family. I'd like it to be known that ANDY was amazing. He was empathetic to my situation and apologized for the inconvenience. He went over and beyond the call of duty to insure I left with customer satisfaction. The way he dealt with the situation was very professional. I was going to leave the company after many years of doing business its because of him that I will remain a loyal customer great job Andy! All employees should be trained as he has been.
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September 2023 by Javy Rosado
Went to 4 other locations to get a line activated and was not able to get that accomplished for one reason or another. Came here because it was in route back home from one of the previous locations and Nancy (the manager at the time) not only got me activated, but she did so with me paying less than I was quoted by the other locations AND she helped me reduce my monthly bill. She was super professional. Kept the next person entertained and patient while he waited, as she was the only associate in the store at the time. Handled everything on her own, never had to call anyone as did the associates of the previous locations that I visited. I wanted to try the internet box that they offer but I felt bad for the dude waiting so I told her I’d be back tomorrow. And I will. The service and her professionalism made me a loyal customer. I’ll drive by two other Metros tomorrow to get the internet box and will drive there for any future business.
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September 2023 by Shirley Boyles
These ladies really know what they're doing! They are super friendly, they listen effectively to my concerns and are extremely patient. I cannot thank you enough Nancy! MetroPCS , you have a customer for life.
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September 2023 by Tiffany Alston
Andys customer service is excellent. He was very helpful. He made the process easy for the first time!!!!
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September 2023 by Elgin Holloway
Andy was great coustom service excellent needed new phones he worked got me the best deal need more customer service workers like him
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July 2023 by Elijha Lemus
Frances is professional and honest ! Great customer service here with her team!
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July 2023 by Marcus pina
If you ever walk in this store and get Edwin, just walk out. The most worst service experience ever. I had two defective phones I was charged $52 dollars for activation on. Edwin takes my new device, charges me another $26, then tells me the phone I purchased unlocked from a fortune 500 company is locked. All he did was shrug and say sorry. No empathy, no compassion, no willing to work with me on the fees I had already spent money on. Please MetroPCS, step up or I'll be on the way out. It's weird how I called metro and received more empathy and a resolution that a live store associate could not provide. Worst part. He tried to charge me another $26 just to reactivate my phone that was already setup when I walked in the store. Edwin is a joke.
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July 2023 by jackie cruz
Mr. Andy and team treated me and family with amazing service and great customer service. I felt very welcome and I recommend this location to everyone. They definitely have our business!
