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September 2023 by Sandy K.
Pharmacy staff was underwhelming. I avoid using this location whenever possible because there are only excuses and never solutions.
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February 2023 by alec c.
This is a review for both Walgreens In DelrayDon't waste your time trying to get pictures taken, conveniently both Walgreens have either a camera broken or the entire system is down. More like the employees are too lazy to do their job. Thank you for a complete waste of time!
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August 2022 by John B.
I have used this pharmacy since moving to delray. It's always been bad. Now they are opening later then their posted times and the final straw was when I just called in and waited on hold for 30 minutes and then a woman answered and I could not understand what she was saying. When I asked her to repeat what she said, she said, "no I have to go" and proceeded to hang up. I understand staffing shortages, I work in an industry that is terribly effected, but medication is something that should be taken seriously. We all accept the long hold times, this is not ok. I need my medication to live, and dealing with this terrible customer service is a shame.
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August 2021 by Deborah Wesson Gibson
Horrible experience— They did not make the gift books as promised by the federal department and they didn’t send me any message to tell me I wasn’t getting them. My custom housewarming gift won’t be ready, and I have a flight ticket tomorrow. The shift lead showed no customer service skills, did not offer to contact any other Walgreens, zero help.
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August 2021 by Shayla W.
every single time i go to this walgreens, i always have a problem with one of the girls in the pharmacy. she has no customer service and comes off very rude. my attitude is always based off hers so i think that's where we clash. i faxed over my 8 month old daughters rx to be filled and received a hostile phone call today from the store and returned the energy. i was fed up with that young lady so i called back to speak with a manager to let her know about the incident and to my surprised the manager exact words were "you are full of s**** you are ghetto, and we don't want you at this store if you are going to be ghetto" my thing is what makes me ghetto? b/c i don't talk the way they talk. i don't look the way she think i should look? i mean what makes me ghetto. this is a racist statment. it should not be used when speaking to customers and curse words shouldn't be used as well. especially when a curse word wasn't used from me. from looking at these reviews, this manager is always rude and disrespectful. and from the comment about being ghetto, i wouldn't put it pass her being racist.
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July 2021 by Emma Z.
This is the worst Walgreens I've ever been to. Went here for covid testing and the pharmacy manager, Gara, is extremely rude and incompetent at her job. When doing the PCR test she said it wasn't being put up high enough and that it might not work in the lab. I asked to her to make sure it was completed right since my flight was 2 days away and I needed the results or else I'd miss my flight. She let us leave knowing it wouldn't work. Came back to settle the situation and not only was she rude but NOT WEARING A MASK BEHIND THE PHARMACY COUNTER DEALING WITH COVID TESTING!!! Wouldn't be surprised if she contaminated people's tests as well! STAY AWAY and Walgreens better fire her or CVS here I come!!
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July 2021 by Anna Carolina N.
Pharmacy manager Gara was extremely rude and didn't want to help the customer at all. She lied to me and I had a very unpleasant experience. Wallgreens should fire her
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July 2020 by Beth P.
Another noncompliance in Delray Beach. Check out girl has mask around her knock instead of on her face! Managers should be fined for not enforcing! Second time in here not following rules. Not going back. And of course youngster starts mouthing off at me when I tell her to wear it. Dear Mayor help us in Florida make it a law
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February 2020 by Margrit Hoosien
I was waiting 3 times each once 20 minutes then 25 minutes and the 3rd time 15 minutes then I gave up
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February 2020 by Wicked Apple
I usually never leave reviews for anything, especially walgreens... However this transaction was different than most. After having a terrible day with the flu i went in the pharmacy to pick up my medicine for the flu and this pharmacist technician named Ghena was so ever polite to me after she was being yelled at by a nasty customer who had no right too. The way she treated me was as if i was family, she answered all my questions about the medicine i picked up. The way she spoke and handled our transaction was delightful more employees should learn from her.
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December 2019 by Ali H.
Avoid avoid avoid. Slowest Walgreens in the entire county, state, country, world. Came in to do a return of 3 items I purchased 2 days ago down the street on all the same receipt and for some unexplained reason, it took over 20 minutes? She had to call the manager over multiple times and items were "not on file" when it is very clearly stated on the receipt. There is a line building at the one register open because the manager refused to open another register until the line was over 4 people. And trying to get money back from Apple Pay, which we paid, was also a source of great frustration as it was not an option. Sense of urgency was non existent as was prioritization The woman ringing us up clearly was not trained on how to use the register properly. An essential, basic job skill for any cashier. Manager was not much help either. Worst Walgreens I have ever been to - and as an avid Walgreens shopper, I've been to many!
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November 2019 by D.J. Johnson
I've got nothing against this location as a place to go. The cashier on the morning of 11/27/19 on the other hand... I go up there to pay, she insists that the customer before me stop paying for his purchase so he can enter his points number. Then she gives him a thing that boosts his points received for the transaction. I get up there, automatically enter my points number, and no extra for myself. On top of that, she barely said good morning to me. Just because someone is younger or older than you does not give you the right to treat them poorly.
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November 2019 by John Hyman
The employees here are the best.
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September 2019 by chine merius
Bought two pack of 16 AA batteries because they were on sale B1G1. I kept 1 pack, brought the other pack back to the store to exchange for a 16 pack AAA. Same walgreens brand and both are $11.99 original. All the manager had to do was an even exchange. Do you know that she said no. She said, she couldn't exchange it cause they were different price. Well of course they were different price, it was on sale when I got them. That's why it needed to be an even exchange. I got so mad, I just returned the batteries and left. Some people are just not too bright. I rarely shop at Walgreens anymore, It's just not the same. Especially store #5068.
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September 2019 by Alicia Lyn S.
The worst Walgreens ever, walked in to pharmacy to one customer and one extremely rude indifferent cashier! Asked for help with western union the cashier just said use the computer pointing to the side, I tell her I dont know what computer - she calls for help and it took forever and mind you the store was empty, and an equally dismissive manager asst manager was just as bad! never again.
