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November 2023
One Star and they don't deserve that star.....Never experienced such frustration trying to get any department to answer or return my calls. We have 5 printers. It isn't Xerox at fault. Now phone number is not available. Are they still in business?
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March 2023
As a now former customer as of today, I can tell you the customer experience with them is just plain not acceptable. From the lack of timely service of the machine,(with multiple weeks without a copier/printer) to a return freight charge of $400 they are just awful.
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March 2022
They are the worst company I have dealt with in over 40 years owning my own business. Stay away, there are plenty of good companies suppling the same service and equipment.
