-
July 2024 by James F
3 out of the last 4 weeks I have come on weekends between 7-8 (door on gym says opens at 6 on weekends) and doors were locked with people just sitting in their cars in the parking lot. Air conditioner also went out a few weeks ago and was out for multiple days. This gym has great new equipment so really wish they could get the rest of their things in order.
-
July 2024 by Andy Diemer
Good gym, but needs to be cleaner.
-
July 2024 by Met Opere Mondesir
People working in the so rude ? actually the short lady damn it
-
July 2024 by Lorri Eissman
Black card equipment down 2 weeks. Rowing machines down 1 month. No manager. Manager is on extended leave. Manager is the only one that can get things fixed. No wonder you can stand at desk 10 minutes while employees are on phones. Employees don't know anything. Asked for help said they can't leave desk( did so when went to bathroom.) Don't go to Delrays military location.
-
July 2024 by Jon Gutmacher
There are two pec/fly machines - both very popular , and one of them has been out now for six (6) solid weeks waiting for handle grips -- now going into seven weeks -- and since one person can monopolize the one working machine for twenty minutes at a time looking at their damn cell phone instead of working out -- I have only been able to complete my work out twice in the last two weeks. I go to the front desk and either get a blank stare, or told that management just gets around to it whenever. Apparently, it is not a priority to keep things working. You get what you pay for. Ten bucks a month is about all it's worth.
-
July 2024 by mindy cohen
Need a plumber, all toilets in ladies room out of order forever, disgusting
-
July 2024 by Chris Nicole
Very helpful and courteous
-
July 2024 by Robin Salmaggi
I am a black card member and it's a waste of money, stand up tanning has been out of order for months and hydro massage tables are often out of service. POORLY run
after a response from the owner with an email address to contact, nothing happened. i went back and forth many times and still no solution. I was just spun in a circle. DISGRACEFUL
-
June 2024 by Dianne Adams
I was verbally assaulted by a client,!the manager Richard did nothing to help me. Richard told me the person would not have hurt me because he knows her. I raised my voice to him regarding that statement, then he threatened to revoke my membership.i then asked him for his last name? He refused to give it to me. I have called corporate headquarters, I’m waiting for a response,
I feel this was a racially motivated incident, I was very afraid and it took a random customer to help me.
-
June 2024 by Kathleen Mulholland
Love this gym.
-
June 2024 by Matt Henry
Filthy. Broken equipment. Staff live on their phones. Sure you'll save money but is the risk of a staph infection really worth it?
-
June 2024 by Joseph Goff
It's a southern Florida East Coast planet fitness. It's not the cleanest the customers are definitely not the cleanest. Didn't interact with the staff. A lot of flip flops and sandals. The customers are just not very clean in South Florida. Too many people on the phone sitting on the equipment.
-
June 2024 by Lokesh Kumar
I froze my account in March for 3 months and my money got debited in April and again twice in May when I ask the manager to refund my money, he spoke in a very rude manner and told me that I haven’t frozen my account so that I got the money debited and when I shown him the proof he told me that he is not going to help me and asked me to leave the gym when I am speaking to him. So I decided to cancel the membership and he said my last day of the gym will be one month a head and I told him that I do not need any more days to allow me as I decided not to come to the gym, So he answered me that this is my way of doing things. Now I understand why all my friends always ask me to quit me Planet Fitness, I do not know why the management is so negligent while hiring someone. I spoke to different Planet Fitness’s managers from different locations and I am happy to speak about the concerns and I ask them if they can do anything about this and all of them told me to speak with the Delray Beach manager. I request the management to keep an eye on the manger’s behavior in every location.
-
June 2024 by Hillary Mac
I'm editing my review previously posted. Although this gym has alot of new equipment which is terrific, it is very unkept and frankly has gotten pretty nasty the last few months. There was a homeless woman showering in the locker room, the toilets and sinks all now have what appears to be cigarette or ?? burn marks, paper towels etc not kept full, and overall the place gets a smell. I typically come in after work and not sure if it's that shift or what but it's gotten bad and management needs to step up.
-
June 2024 by M Fe
Very dirty planet fitness location. Dirty restrooms, floor, equipment.
