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February 2024 by Caroline Pokorny
Great serviceFriendly and honest
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January 2024 by Charlesetta Escort
Great customer service and care of my vehicle
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January 2024 by Moshe Feldman
David is great. Got me and out after I got a flat tire on my way home
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January 2024 by ron pearlman
Not only was Brian great to deal with, his technicians, especially the one who fixed my flat, was great as well. Very efficient and personable.
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January 2024 by Allison Levy
This is not the first time I visited Firestone, being a consistent client in various states. The staff is always friendly, creates a positive climate, and efficient to get the job done in timely manner, especially when waiting in store!
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January 2024 by Alan J. McMillan
Great store; Quick diagnosis; Fast service; Fairly priced; Nice professional people
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January 2024 by Anthony B
Super fast service !! Thank you
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January 2024 by Ainsley Bell
This place is terrible, come here if you want your concerns ignored and to be offered overpriced crap you don’t need.Went here back in December for a tire rotation and oil change and paid for a diagnostic fee so they would check my front right tire, which had kept having low air pressure over the past few weeks.They said my front brakes needed to be replaced which made sense but they wanted me to buy new rotors as well despite them not being worn down at all. I asked about this, he said it wasn’t necessary, so why were they trying to get me to pay extra for unnecessary work??I asked about the front right tire possibly having a nail twice and they said it was probably “just the cold weather” and I asked that they check just in case because otherwise I wouldn’t be paying the diagnostic fee.They never bring it up again so I assumed all was well and paid and left. After seeing the receipt they charged me for new rotors which i told them specifically I did not want, and a few weeks later I was still having issues with my air pressure so I had a friend check my tire, of course there was a nail right in the middle that they clearly would have seen if they had just looked like I asked them to. Very frustrating they did not listen to me, I will not be returning to this place and do not recommend to anyone.
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January 2024 by Peggy Parrish
While I spent more than anticipated, I found this firestone to be great to deal with. Service was great, no hard sells on their suggestions and finished within the time we discussed. Customer service guys were very friendly and kept me informed of what was going on. Will definitely be using them again
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January 2024 by zula921
Firestone cancelled my appointment because I couldn’t arrive an 1 1/2 hours earlier than what my appointment was for. They didn’t tell me ahead of time. They only had one mechanic, which I get why they couldn’t take me that day. But I try to book for another day (which their reservation system lets me select up to 6:30pm for an appointment) and the guy at firestone told me that the latest I can actually make an appointment is 5pm - literally 2 whole hours before closing. 2 hours for an oil change- no thanks. Never coming here again
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January 2024 by Tony Patek
Fast and friendly service. David was great.
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January 2024 by Cory Hawthorn
Always fast and friendly service. Been coming for years and will continue.
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January 2024 by Laura
My car died in front of Firestone so rather than go to the dealer where I was headed, I let them repair my car. The customer service was superb.
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January 2024 by T J
great experience
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January 2024 by Stephen Leach
Busy place and on time!