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October 2024 by Christopher Burwell
when I called earlier, I got someone who answered " hello " which confused me at first, I almost thought I had the wrong number. I then asked if this was Oreilly auto parts and was hung up on. I checked again the number on the listing for the store to make sure it was the right number, and it was. I called back again and the parts person that picked up that time was slurring his words so bad I had to again ask if it was Oreilly auto parts which then I got a "yea". I then supplied a part number I pulled myself before calling to get availability for the part and was told they show the part, but they can't order it. I asked why they couldn't order it, and they said they just couldn't. I went to the Oreilly's website and chatted with someone on there who said there should be no issues ordering it. working a parts desk isn't rocket science and putting a little tone and respect into your voice isn't either.
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October 2024 by Robert D
Staff was very professional & helped remove battery posts/screws that did not come with new battery. Also referred to local hardware for obtaining tools not available at their store.
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October 2024 by Erich Morillo
Poor customer service, no one helps or assists you, they are all standing there talking and you arrive and they don't assist you, they are the perpetual attention at least in the Congress Ave store
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September 2024 by Kim Conley
Great service! I was having difficulty finding somewhere to replace my Jeep battery, but they did it graciously.
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August 2024 by Sue Van der Merwe
Perfect
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July 2024 by CARLOS E. RIVEROS C.
I found what I was looking
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June 2024 by scott nixon
Like this place
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June 2024 by Jeannie Blish
We had an electrical problem from the day that we purchased our Camper Van.
We were told that the auxiliary battery was dead and were told that we needed a new Solenoid. We replaced both and the problem went away for a short time and then reappeared.
We went back to O’Reilly in Delray to have the battery checked as we purchased it there.
We had been to multiple auto parts stores and the batteries and Solenoids were tested.
We were at our whits end.
Jorge tested our battery said it was good and then tested our alternator. He said it was going. He knew our mechanic and told us to check with him.
Our mechanic agreed. We purchased a new alternator from Jorge, our mechanic installed it and our electrical issues are solved.
Thank you to O’Reilly for having this knowledgeable man on staff.
We are extremely grateful
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May 2024 by Marly Mora
This place is the worst place I have ever visited for sales of spare parts! They sell you spare parts that they don't have and then they tell you to look for them in other stores that don't solve it either, wasting your time, and they also give you your money back whenever they feel like it without a response of any kind!! They are incompetent and treat the people we are going to buy very badly. I honestly never recommend it!!!
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December 2023 by Diane Bruckner
Helpful staff. Parts for my 2009 Escape are always in stock. Very convenient.
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November 2023 by mike hunt
Saw online the battery I needed was in stock at a different shop close by so I went to the auto bone and they said out of stock even though it’s online listed as in stock . They suggest there lake worth location 10 miles away had it. So then I called oreilly they said we have it stock and can install it no extra charge now . Drove right over . Nice girl and guy running the shop pleasant and friendly. Battery installed in under 10 minutes. I’m going to use them for my future car needs . Battery came with 100% replacement if it dies before 36 months. Other shop was 24 months
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November 2023 by Anthony Lowe
Always got your part.
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July 2023 by Kevin Variance
I called to see if there was a part in stock and they got mad because they didn’t know the name of the part and hung up in my face
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July 2023 by Kelsey D.
Jason was super helpful and knowledgeable! Thank you sooooo much, I truly appreciate your help!
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July 2023 by Tonie Rose
Outstanding service! Well stocked and organized. Very competitive pricing. Plenty of parking.
