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August 2024 by J P
A spark plug and a coil....
I'm giving 5 stars because I don't want to mess up a total rating of a company. My 2010 Toyota prius started running really badly. Check engine light. I called Wallace, and they said bring it right in. AWSOME.
The mechanic told me he had been working for Toyota for 13 years and had never seen anything like it. Lucky me. I'm convinced that my engine and electric generator are coming apart on the inside. He said that it would be $800.00 tear down just to find the problem, whether it could be $3000 or $5000 to fix he isnt sure... I'm in total shock. I ask what the computer says, and it's a misfire on #4. Hmm, OK. I was not charged for the Diag. Thanks. After limping it to my work, I spent most of the day tearing it down to replace the spark plug and coil. AZ was nice enough to deliver. After a long amount of time with YouTube, I was able to get them replaced. I'm not a mechanic, that's why I went to Wallace, but I'm also not stupid and refuse to be duped. $12.75 for a plug and a warranty coil later, and I'm up and running with no problems.
An emotional roller coaster ride that was unnecessary.
Not sure exactly what the plan was here for Wallace Auto.
Lesson learned.
I hope this helps fute customers..
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June 2024 by Gary Miller
Wallace Automotive diagnosed the car and fixed the a/c on my sons car in record time. Highly recommend.
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June 2024 by Jenn Key
You guys rock! Thank you. ?
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June 2024 by Adam Parker
Dave and his staff rock! They're totally cool and do really good work. They got me in quick and got my repair done quick too! They charged me completely fairly, which I really appreciate and respect, because there are a lot of mechanics that will price gouge you and screw you over as we all know. I will be coming back here for my cars needs and I highly recommend this shop to anyone!
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February 2024 by Lindsey Paige
Super friendly, knowledge and they were able to get my car in and out in a timely fashion. Highly recommend!
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December 2023 by Cindy Maurer
He was very honest with me and certainly didn't over charge me.
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August 2023 by Teri Hansen
Very informative and economically friendly. Dave helped us above and beyond on a tough case.
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August 2023 by Zachariah Stillwater
Honest, Dependable, Reasonable Rates. Highly Recommended!!
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June 2023 by David Oniffrey
Have always received the best service with the best prices and quickest turnaround. Very trustworthy.Services: Air & cabin filter replacement
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April 2023 by Leeann Askins
It’s always Wallace Automotive when it comes to fixing my cars super friendly and very honest. That’s the deal breaker for me. I always tell people to take their car there.
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March 2023 by Cathy Ivie
Thank you Nico. You fixed a problem I have been having since June, 2021 that a nearby shop misdiagnosed and my truck was eating the serpentine belt. I am now a dedicated customer for life.
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January 2023 by keylvr
Always willing to help fix car quickly and affordable. The best
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January 2023 by Amber Garman
Thank you my daughter is very happy with the job you done with her brakes on her rusty old ford
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October 2022 by Amber Torres
Thank you my daughter is very happy with the job you done with her brakes on her rusty old ford
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September 2022 by Richard Zimmer
Thank you Dave great job on my truck
