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March 2024 by Erica H. Peterson
Aida was very informative on mobile banking with my multiple accounts, and also on kid accounts.
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March 2024 by Howard Johns
Trash company, or atleast location.We set up an account and eventually applied for a loan. We were approved and got cards and everything the same day.Not ling after approval we got notification that we were denied for a loan (not one we applied for) to consolidate credit cards. We promptly contacted the branch and were informed it was not supposed to be done without permission but was done without hitting our credit again.Less than a month after this I was using my debit card and it wasn't working. Fearing fraud I contacted the branch and was informed that the account was closed. They finally resolved the issue and reissued cards. 2 days ago I went to use my new card and it kept declining. Today my Wife used hers with the same result so I had her goto the branch. They said they closed the account because we shouldn't have recieved cards "with the type of account we got we shouldn't have gotten cards in the first place". We pulled all our money and will not be returning to this bank. Unacceptable from the start and is sad they have such disregard or even a slight sense of care.***avoid at all costs***
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March 2024 by Isabel Boneta
This is by far the best experience we’ e ever had at a bank! Caitlyn & David went beyond the normal customer service help! Thank you guys so much!!!
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March 2024 by Lemuel Boneta
They went above in beyond with me. The staff was amazing. If i had an option to give a 10 star rating I would.
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March 2024 by Timothy Wehner
Had an excellent experience at the Deland branch.
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March 2024 by Sarah Peacock
Great experience here. Appreciate all the help we received from Aurora Holmes and her staying late to get everything finalized with our boat loan, so we didn't have to go back.
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March 2024 by Maria Gonzalez
She is very attentive, very good person, she helps a lot who we have to have more like Aida Rivera, thank you
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January 2024 by Hitesh Patel
Awesome staff!
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December 2023 by Jackie Eatman
David is amazing and truly takes the time to help you with all your banking needs! Love the DeLand branch!
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November 2023 by Sherry Teal
The DeLand branch provides excellent service. The staff is always very considerate, friendly and they work together as a team to help members. They have opened multiple accounts and quickly resolved a high dollar fraud situation for me, providing details on how to protect my accounts and sensitive information.
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November 2023 by Eli Tobias
I love this branch! I rarely write reviews but I must comment on the fact that the entire staff at this Vystar location is always amazing! I have an auto loan, a credit card, and I just opened a checking account so I can escape from TD Bank! Thank you Vystar and thank you to the staff at the DeLand location!! 5 stars! ⭐️⭐️⭐️⭐️⭐️
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August 2023 by Eric Teves
Great customer service ever! David helped me open an account. It was about almost a year and I felt like I needed to share this review just to recognize and appreciate David. Attached is his calling card :)
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August 2023 by Shannon and Lawton Minchew
Sueann and her crew are amazing! Customer service is a top priority and they never disappoint. Banking is smooth and loans are seamless.
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July 2023 by Lawanda Thomas
My customer service experience with David deserves all the recognition. I needed assistance with an issue concerning my debit card and although I was not physically in the branch, David took the initiative to help. David was friendly, attentive and went above and beyond to make sure he understood and resolved my issue. He truly made me feel at ease and even took the time to check back with me, although I'm sure he had a busy schedule! David , thank you for the awesome service!
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July 2023 by Dawn Pelletier
Awesome customer service. Everyone is so nice. Love being greeted by David, Aida, Catelyn, and SueAnne as if I was family .The business banking has been amazing from loans to credit.
