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July 2024 by Christen Gandy
Honestly, I've never had a problem here (the younger guy with blonde highlights is consistently amazing) but this new girl, Abigail, is miserable!!!
Complained about the brightness being to low to scan the code off my phone. I told her another associate scanned it just fine less than 2 minutes prior, to which she responded "Oh well".
Maybe she was frustrated/overwhelmed at the long line, but it's UPS and there's OFTEN a long line. If that bothers you, work elsewhere ??♀️
It was so bad that when I was done & walked away, I told a fellow customer to have a good day because I'm naturally a happy person, ) that she said "Thank you!" at me from behind as thought I was talking to her. Good luck to whatever manager has to deal with that. She ruins the whole vibe?
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June 2024 by William Morgan
Last year I backed my truck up in front of the door with a large box that was being returned to Amazon, When I was lifting the box from the bed of my truck a young lady ran out of the store and took the box from me. I was 81 yrs old and it was heavy and I was highly impressed at the consideration this young lady had for an old man like me.
I am retired with copd and do not mind waiting in a long line.
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June 2024 by David Busick
Had a box that needed returned to Amazon. They wouldn’t take it because it needed the top taped the young man with a beard started. Tried to charge me a $1.** for a few inches of tape. Mind you their tape gun was right next to the box smh. Do better guys.
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June 2024 by BRIAN LEATHERMAN
This store is always busy, but Emily always handles it like a champ, with a great smile and excellent service. The whole team always go above and beyond!
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June 2024 by Taylor Gabriele
Ease of returns and quick service for shipping
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May 2024 by Valerie Carruthers
Lots of attention to customers. While it’s often necessary to wait for a while to be assisted, when the line is long, it’s worth the wait. The staff is always pleasant, informed and helpful.
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May 2024 by Tabatha Michele Grimes (TMGazelle)
Usually service here is spectacular but today the associate was curt and not into his role as a customer service representative. And bragging to the person in front of me about how when it’s just him he locks the door at 5 no matter what. And he’s not here to help people this is just a job. Hang in there another 45 minutes bud… hope you’re life gets happier ?
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March 2024 by Tammy Arwood
The Deland store is always friendly , efficient, patient, and helpful!
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March 2024 by Sam
Great service
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January 2024 by Linda Mandrell
They are pleasant and customer friendly and knowledgeable.
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October 2023 by Kristi Tyrrell
Usually no waiting.
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October 2023 by Aston Davies
Terry at UPS in DeLand was extremely helpful with a last minute international parcel send off. Thank you Terry!
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October 2023 by Brandon Evans
They make it very easy and straightforward to process Amazon returns. I've never had to wait for more than a minute or so, and it's very simple.
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September 2023 by bbates40
The friendliness and availability.
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September 2023 by Celeste Rivera
Speed, politeness, amazing customer service experience
