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September 2023 by Google user
I had the unfortune to be involved in a crash on I-4 in a severe rainstorm. Pratts was dispatched by FHP. My truck was stuck behind a guardrail. Ernest and Mike showed true professionalism and safely and quickly recovered my truck and got a 2nd tow truck on scene for the other vehicle. Afterwards Mike gave me a ride home to Port Orange. These guys are true professionals and show amazing teamwork and knowledge.
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August 2023 by ilan sebag
I had the good fortune of using Pratts Towing after my 40 foot RV became disabledthe driver Dave was extraordinarily careful in handling my motor home crawling under the coach to disconnect the drive shaft and making all the adjustments necessary.Dave the was friendly and very competent I could not be more pleased and strongly recommend this outfit as well as CoachNetServices: Special vehicle towing
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August 2023 by Denise Richards
Absolute professional business !!! We left cash, tools and very expensive stereo equipment. It was all still in place. The way all businesses should be. Very pleased
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August 2023 by Jeffrey Schimming
Let me tell you how AWESOME Aaron from Pratt's Towing is...I reached out for help on the DeLand FB group. Aaron's fiancé calls him and tells him to go help me. He shows up while I am talking to AAA (who gets 1 star). We got my order transferred to Pratt's Towing and Aaron. Aaron got my car to my house. He had a little issue with the equipment. So he dropped it in my driveway and we pushed it up into the garage. So thankful for everyone who helped me get my "new to me" 1966 VW Beetle into my garage where she belongs.
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August 2023 by Nayasia Nayasia
I’m so grateful for this company towing my car Tom was very kind and went over and beyond today was a stressful for me being that my car broke down on I4 but I feel so much better now that my car was in good hands thanks again TomService: Special vehicle towing
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July 2023 by Sara Jacks
Mike was amazing. Super helpful and even connected me with key repair. He was timely, communicative and genuinely cared. Thank you!!
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June 2023 by John Madey
Aaron saved the day and got us to the parts store to get a new battery to end a long day. Tried using AAA but ended up calling Pratts directly and they got there in 30 mins. Awesome service.
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June 2023 by Carolyn M
This company will not give me my personal stuff with out getting the title signed and get a notarized letter and pay $200 so they can get another title I just want my personal stuff out of the car they can have the car I got my inhaler I need for my COPD and my handycap place card and the keys to my house I've tried for a week to contact them it was a week and a half before they got back to me and told me this I am disabled and I can't afford to pay the $200 they want to get another title for them selfs and they sent a notice saying they were going to sell the car on July 6th that's only a month that they had the car all I want is my personal stuff out of the car
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May 2023 by husky M
Only pick up vehicles that they feel they can make money with. Even if you are in contract with them. Very unprofessional. Called 5 days in a row and refuse to get back to me.
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April 2023 by Cedar Hill Trucking
I backed my truck off into the grass and the drive tire spun. I called Pratt's and the lady said they could respond "within the hour". Tito showed up in an hour and ten minutes. Nice. He winched me three feet, and I was loose. A fair price, very timely response and totally professional. No damage to my unit. I hope I never need them again, but if I do, I won't hesitate to call.Service: Special vehicle towing
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April 2023 by Andrew Axson
Aaron really helped me out! Spent 4 hours waiting for other area companies assigned by AAA, none of them showed up! Aaron showed up, brought me a gatorade, and gave me a lift to my hotel after dropping the car at the dealership.Pratt’s is fortunate to have such a diligent, thoughtful, and hardworking employee! Thanks Aaron!!
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April 2023 by Mary Jo C
Ernest from Pratt’s towing came to our rescue when our car’s alternator failed on our drive home from our GA vacation last Friday night.We were stuck on SR 40 near Astor in the dark and we were so thankful he found us as we had no lights and we were parked along the side of that busy 2 lane highway.He got us and our car safely home, and we were so pleased with his service we called Pratts again the next morning for a second tow to our dealership for the repair. The second driver, Jose, was also very courteous and professional.We would use them again if needed, and recommend them to anyone needing a tow. They are also a AAA provider.Service: Car towing
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April 2023 by n8iv 386
● Unbelievable?Service! Ryan was polite, personable, and professional! Had some great conversations the entire way. + He was able to maneuver his huge flatbed truck down my dark curvy and, and place it in front of my garage with ease! No other tow driver's have been able to do this. I will highly recommend Pratt's?Towing! ●☆☆☆☆☆☆☆☆☆☆☆☆☆☆Service: Car towing
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March 2023 by Caroline Maru
We, too, feel fortunate that Ryan from Pratt came to our service. Ryan is an incredible driver and was very helpful and professional, thank you
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March 2023 by Joseph Siegmeister
My daughters vehicle left her stranded. Pratts driver Aaron was there before the scheduled time. Picked up her vehicle and got it home. He was pleasant knowledgeable and represented his company well. Definitely deserves 5 stars.Service: Car towing
