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“A spark plug and a coil....
I'm giving 5 stars because I don't want to mess up a total rating of a company. My 2010 Toyota prius started running really badly. Check engine light. I called Wallace, and they said bring it right in. AWSOME.
The mechanic told me he had been working for Toyota for 13 years and had never seen anything like it. Lucky me. I'm convinced that my engine and electric generator are coming apart on the inside. He said that it would be $800.00 tear down just to find the problem, whether it could be $3000 or $5000 to fix he isnt sure... I'm in total shock. I ask what the computer says, and it's a misfire on #4. Hmm, OK. I was not charged for the Diag. Thanks. After limping it to my work, I spent most of the day tearing it down to replace the spark plug and coil. AZ was nice enough to deliver. After a long amount of time with YouTube, I was able to get them replaced. I'm not a mechanic, that's why I went to Wallace, but I'm also not stupid and refuse to be duped. $12.75 for a plug and a warranty coil later, and I'm up and running with no problems.
An emotional roller coaster ride that was unnecessary.
Not sure exactly what the plan was here for Wallace Auto.
Lesson learned.
I hope this helps fute customers..”
“These guys are the best! Fast friendly knowledgeable polite and just great makes you want to go again for sure best of all you get to stay in your car the whole time!”
“Welch Automotive provides routine servicing and more comprehensive repairs for our older automobiles. Pricing seems fair. We have come to trust Welch's ability to assess our vehicles' needs and do quality work to keep them running. I highly recommend this business.”
“These guys are very polite & knowledgeable. The service is done quickly in the comfort of your car. Even when I moved from Deland, I still come here for several services due to the quality of care.”
“I needed two tires for my 2016 Tahoe. They arrived the next day and were installed within an hour of my arrival. Price was not bad for two Cooper tires. I will be going back for the next two tires soon.”
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“Amazing team! Rick and his team are so professional and efficient. As a woman that doesn’t know much about cars I know I can trust Rick to do what’s needed and get a fair price. They really take their time to see what’s actually wrong with your car. I would recommend to all of my friends!!!! You guys are awesome!”