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“I had gotten a phone for my dad and he has lost it, I called customer service but I forgot the PIN for the account and was told by customer service that I had to go to the store. I went to the closest store located at 1690 N. Woodland Blvd. I walked into the store and told the guy working there that I needed help to cancel my account, he looked at me like I was stupid and told me that I had to call customer service, I started to tell him that the customer service person told me to go to the store but I didn’t get that far as he turned his back on me and walked outside and got on his phone. I was furious. I then went to this store located at 2337 S Woodland Blvd where Bethany Lopez greeted me and listened to my situation, she then helped me get the account cancelled so that I wasn’t stuck paying for a phone my dad no longer has. I was completely done with Verizon wireless after going to the store located at 1690 N. Woodland Blvd in Deland Florida, but Bethany changed my feelings about Verizon. She was respectful, listening to my problem and helping me out. Verizon really needs more people like Bethany Lopez she was absolutely amazing. Thank you Bethany”
“I just upgraded my phone and they transferred all valuable things to my new phone. Pictures, texts, contacts, apps basically everything was copied to my new phone. Amazing!!Thank you, River!”
“I had an excellent experience with them today I went in and got my watch and Ricky was so polite and helpful thank you for the help and being polite right after you open”
“Amazing service in this location, had problems setting up a business account it took a couple of days. But the rep at the store stayed in touch with the progress on my account and finally got it corrected. Very happy with how well the reps stay in touch with you amazing service 10/10.!”
“Glenn at the AT&T store in Deland is knowledgeable - quick and on task!
First time I spent less than an hour buying a cell phone Thank you! Myra”
“Went in to upgrade my phone and Kyle took care of the whole transaction smoothly. Also took care of me when the wrong phone was received. He made the switch a smooth one and kept me informed the whole time. The staff were all helpful during the whole transaction. Very happy with their service.”
“Went yesterday to DeLand to get new phone. Marcus was so helpful and polite. He asked questions to help me find what I needed. He had patients explaining and answering my questions.
Thank you Marcus wish we had more customer service like you!”
“I came in to this store from another with a bad experience and this store was absolutely wonderful. The customer service from Kaylee and Crystal was outstanding!! Highly recommend this store to others!”
“The two associates, Levi and Trista were very kind and help me to purchase a new phone. I will definitely recomend this location to my friends and family. ⭐️⭐️⭐️⭐️⭐️ keep up the good work!!!”
10AM - 7PM
2713A S Woodland Blvd, DeLand
Mobile Phones
“My wife went in to the cricket store to get phone's for me and her on monthly payment plan including service. She forgot her wallet so her grandmother offered to use her card untill she got back to the house. At first cool great. While they were at the store the lady said to her after a period of conversation that hey if your looking to upgrade your phone you have a 1400 store credit you qualify for with no upfront cost. So a day or to her grandmother goes back in gets a couple phones and the lady up sells her beats headphones that she told her she would never use. Her grandmother gets home and says that she doesn't see this credit for 2 phones and the headset but instead is charged 400 plus. So instead of my wife and I being able to keep our phone that were in my wife's name we had to return everything because it was charged to her grandmothers credit card. Long story short the first lady didn't explain everything very well but the lady's that had to redo the entire transaction for my wife and I did a superb job. My only gripe is that instead of having to return the phones and purchase new ones. Cricket should have a system to enable their employees to do so. Great recovery cricket.”
“Went to the store and the ladies that work there are super sweet and helpful. I wanted to get Internet for my home and they helped me set it up and everything ☺️”
“Niko was helpful, patient, and informative every step of the way. I walked in simply to get a new phone, but niko made sure I also left with an incredible experience as well!
Going out of my way to come back here for my tmobile needs in the future, his service is worth it!”
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“Dropped off my 15 year old MacBook Pro for new speakers and a battery. They were nice, friendly, and up front with the cost to the point of them telling me it would be cheaper to do the speakers & battery at the same time vs bringing it back to have the battery replaced. It took less than a week. The speakers work great & the battery is charging perfectly. My family will definitely use them again.”