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November 2023 by Jason Sampsell
Jose was the representative that assisted my wife and I.He showed up a couple different beds and explained how back, side and stomach sleepers were affected by each bed. He asked questions and listened.He made a suggestion and we made a purchase.
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November 2023 by tiffany garrick
Jacob at the international Speedway location was very helpful. Patient and gave great customer service. He was friendly plus knowledgeable without being pushy. looking forward to trying my new bed
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November 2023 by Jan Castlen
Great customer service ? Peter went out of the way to locate the mattress that I wanted. He also was trying to accommodate the delivery date I needed. I was able to purchase the mattress and frame and get the delivery date I needed. Good job ?
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November 2023 by susan roberts
Very Very Misleading, bought a firm mattress which was anything but firm , called 2 days later to return and they tell me I need to keep it for 120 days??? Why would I keep a mattress that is killing my back for 4 more months? And please read fine print , there is a restocking fee also $99, very disappointed in this company, I feel so deceived. . . Mrs Hoover
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October 2023 by Jon Keen
Jacob was very helpful with my mattress needs did not try and pressure to buy items or upgrades refreshing not have to be pressured in a store See Jacob with your needs
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September 2023 by Tiffany Clark
Jacob and Peter were great associates to work with! Jacob spent a lot of time with us and was very helpful and not pushy at all!Great experience and would recommend going to see them for your mattress! ?
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September 2023 by Debbie Martin
I found my experience with Matress Firm informative and pleasant. They delivered , set up new bed, and hauled old one away. No pressure polite salesman a joy to work with.
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August 2023 by JoAnn Batten
Sales associate was very helpful and friendly. He made the sales transaction very pleasant.
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July 2023 by Justin Deschaine
Mattress didn't arrive on time due to unforseen complications. However Jose was able to schedule it ahead of next delivery date. Isaac and his partner were very courteous, professional, and fast in terms of getting the bed in and setting it up on the delivery side. I appreciate Evan cheerfully refunding the delivery fee due to my inconvenience. Thank you.
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June 2023 by Nicholas Eneix
My girlfriend and I decided it was time for a new mattress because of body pains we were getting from our old one. Got onto mattress firms website and started looking, quickly decided we had no idea what we were after and that we need to go in person. Jacob was the gentleman that helped us out and he was truly awesome! Very personable and super helpful! Never once felt like he was trying to push us one way or another, just trying to find the best fit mattress for us. Obviously they ask your preference and such but he would point out our body alignments on certain ones and advise us on good ones and not so good ones. Over all super helpful we ended up with a new mattress and 4 new pillows
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June 2023 by Jeff Spalding
Our Sleep Expert Jose was friendly, courteous and professional. He asked us the right questions and showed us the best mattresses for our situation. He also answered all our questions completely. He never tried to upsell anything and really wanted to make sure we got what we needed. We are very happy with the purchase and Jose made it a comfortable experience.
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June 2023 by Gina John's
We bought a mattress today with the help of Peter who works there, he was awesome in talking time and showing my mom different mattresses, letting us lay on them and test them. I loved the service, we get our mattress Saturday!!!
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April 2023 by David Dysart
Every aspect, from working with Peter at the Deland location to a rapid delivery and set up of our new bed, was professional, friendly and smooth. Peter took his time with us, showed us options and answered all our questions. He really knows his products and helped us make the right choice without pressure. He even gave us tips on how to position our new pillows for the best support. The delivery men were timely and extremely efficient and friendly.We heartily recommend the Deland location of Matress Firm.
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March 2023 by Edwin Michael Skywalker
Bryan was excellent. We came into the store and he showed us the different comfort levels and options in budget. Great experience
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March 2023 by Amy Reynolds
My husband and I worked with Peter at the Deland location on international speedway Blvd. He was friendly, professional and knowledgeable. He listened to our needs and wants and made recommendations accordingly. We can’t wait for our new bed to be delivered and for our sleep to improve. We highly recommend Peter if you are in the market!! We even got an additional discount since I work for Volusia County Schools.
