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June 2023 by Robert Hill
Total incompetent from the time i called to make the appointment all the way through. Didn't have a clue how to do there job,now iam fighting to get my tax return. Will not be back might even not ever go back to jh again.
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April 2023 by June Williamson
Very satisfied with my experience. My agent was very efficient and courteous.
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March 2023 by Vicki Potter
Been using Jackson Hewitt for years. Minerva, our preparer, is the absolute best!
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May 2022 by Angela Jordan
My appointment was at 6:00 pm. I got there on time. When I got there, the tax preparer was with another client (I understand sometimes appointments can last a little longer than expected). It was exactly 6:47 pm when she finally called me to begin my appointment. During the appointment, she was very unprofessional. A client came in, and the tax preparer decided to keep stopping what she was doing with me so that she could take care of the other client. During that time, she talked about more than paperwork. She was so out of place that she continuously had to ask me the same questions. I had to tell her more than once that she needs to finish my paperwork. I didn't leave until 8:54 pm.
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May 2022 by Elizabeth Cushing
Trenisha was professional, friendly and knowledgeable. She understood and knew my requirements. She listened to me and was so nice and kind. I really had a great time having my taxes done by her. What a joy!Thank you Trenisha!I have used J--H many times and I will continue to do so. Fast and easy service.
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April 2022 by Ricardo Cruz
I have been with jackson hewitt for many years and they had never failed me. I always come out of there with a smile on my face cause of there services. Conny or connie is one of the best clerks in there to fulfill your needs. She does her job with persistent and care for her clients needs. I wish i could give them a 6 star and i am looking forward to do business with them next year ?✌
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March 2022 by Carolyn Lamond
I'm not good with numbers so I appreciate the patience of my preparer in answering a lot of questions and explaining the yearly changes that occur. Also I'm grateful for the 30% discount offered to seniors. Thanks JH.I definitely would recommend Jackson Hewitt.
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March 2022 by Linda Jolman
I think I had great service and they were able to answer all of my questions
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May 2021 by Katie Garrett
She was very nice we need more people like her in the World!!! Keep up the Good Work... Thank You for helping with the tax papers.
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April 2021 by Earl Bludsworth
This was the time with Jackson Hewitt. Connie prepared our taxes. She was an absolute professional. She ensured all documentation was correct; she made doing taxes very easy. We will be using her in the future. Thank you!
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February 2020 by Deirdre Mauk
Great Service! Taxes were done in a jiffy!
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January 2020 by Kimmie Pinkney
I have been a faithful customer for about 17 years now and I love the service I am provided. I have been treated more like family than a customer. I love my friend Connie, one of the sweetest persons I know.
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January 2019 by Latoya McIntyre
Jackson Hewitt always makes me feel like a welcomed customer. The level of professionalism I receive reassures I'm in good hands. Being able to take advantage of the early tax advance, up to $3500 is a plus as well!!
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January 2017 by J.M.R J.M.R
Great Clean professional appearance and office. Warm greetings and made sure I could be seen before the closing of the office. I did not feel left out of the tax process and what and how along with why. Great assistance and knowledgeable. I am a two year client and will be making it another 10. Along with the advance refund with last check stub very convenient fast.
