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August 2024 by Logan Curry
Harper Hill always provides a high level of customer service that we would all expect however, never receive from other places. Accurate answers, prompt phone calls with excellent communication. Thanks again for all you do!
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August 2024 by vicky davis
Love Allstate will get my new house
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August 2024 by Jon Hansen
Harper Hill provided great rates for my home and automobile insurance. Great customer service and folks I trust!
Jon P. Hansen
DHS Class of 1986
Stetson Class of 1990
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August 2024 by Ralph Epifanio
According to well-established definitions of an AGENT:
noun: 1-a person who acts on behalf of another person or group.
2-a person or thing that takes an active role or produces a specified effect.
Your excuse that "I can't do anything" runs contrary to your claiming to be: "Allstate Insurance Agent Harper Hill, DeLand, FL."
My personal experiences are that you are NOT "in good hands" with this agency. Over the years, I have asked--multiple times-- for assistance with different technical issues that have arisen, and your response has been to deflect my inquiries directly to Allstate, which is almost always unsuccessful. My conversations and personal interactions with Allstate agents have led me to believe that the representatives I have spoke to are not only inexperienced, but misguided in their response(s). I can create both a time line and a list of names to underscore that.
Now that we come to that point in time when insurance companies are evacuating the State of Florida en masse, Et tu Allstate? If my "agent's" suggestion to me, the homeowner (who has made timely payments despite a precipitous rise in premiums) of a well-maintained home in a non-coastal, non-flood zone is to seek insurance elsewhere, can you still justify your being an agent? I am familiar with the term "bait and switch."
Allstate customers beware: they are coming after YOU. In my case, their continually evolving excuses for a lack of coverage was: something that no longer exists; an event that occurred a year-and-a-half ago; and next, a code that was enacted a quarter-century ago. That code, in brief reads: "For a building
permit for which an application is submitted prior to the effective date of the Florida Building Code, the state minimum building code in effect in the permitting jurisdiction on the date of the application governs the permitted work for the life of the permit and any extension granted to the permit." That date would have been three decades earlier. Besides, Allstate inspected the house before issuing my policy.
In summary, stop making excuses for Allstate's wholesale abandonment of an entire state because of the company's incompetence. Homes built near water (rivers, lakes, intra-and intercoastal shorelines, and in well-documented flood zones) are bankrupting, not only the insurance companies, but millions of citizens of the entire country. And with the eroding of their business--good word here--the only agents left will be hedge-fund investors. Read up on Monarch, if you will.
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June 2024 by Christopher Fonseca
I have known Harper for years. He is an outstanding person and friend. He is an outstanding insurance agent. He always takes good care of me! He is a good agent also!
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March 2024 by Glynis Coleman
Helpful and professional
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March 2024 by Steve Mair
Always gives good advice on insurance needs. Sure helped lower my insurance costs with a simple suggestion. Thanks for quality products and services along with a personal touch.
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February 2024 by Steven Burley
Great personal service.
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January 2024 by Linda Taylor
I'm happy with All-State
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December 2023 by David Barnard
Great experiences everytimeA+ service
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December 2023 by jody king
Easy to connect with a live person. Easy to talk to and very efficient
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December 2023 by Elaine Pitts
Would like to thank Brandi Simons. We saved $700 on our home insurance when she checked up on us last month.
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December 2023 by Timothy Keeffe
Best deal and simple process. Thank you
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December 2023 by Paul Lopez
Very courteous and helpful!
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December 2023 by Scott Silva
Kacey was very helpful and courteous.
