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October 2023 by Danielle B.
im starting to think these people just pick up and hang up the phone. They always leave me on hold then hang up. you can't be having a "phone issue" for years. I HATE THIS PLACE AND HATE THAT I HAVE TO GO HERE
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September 2023 by Anony M.
Absolutely the slowest service at a pharmacy that I have ever encountered. Maybe if we all make a formal complaint with CVS about these 30+ minute waits (for a PROCESSED prescription- just to check out) they will actually do something about it. I just did. I'm also switching to the Publix pharmacy across the parking lot. Inside and drive through are equally bad.
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June 2023 by Ellen D.
Pulled into the drive-thru Lane and they were about a half a dozen cars . So I went inside. They were over a dozen people in line . Went back to the drive-thru . Been sitting here for 25 minutes now and there's still four cars ahead of me . They lost my prescription I dropped off hours ago and then found it after I called about picking up . I could have had two doses of my antibiotic today we're now I'm only getting one
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June 2023 by Robert F.
They never answer the phone, EVER! Went in at 10:30am to pick up medicine that was electronically sent over at 9am. They said it wasn't ready, come back after 2. Went back at 3 and it still wasn't ready and they had to scripts come in for me. Tried calling again at 5 after I got off the phone with the er nurse who told me that they need to check their system cause she sent it out at 9:30 am electronically.
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March 2023 by Tracy R.
This place should be shut down! The pharmacist should be fired! We went to drive thru at 1:10 pm looking for my pain meds that were called in 2 days prior. He told us he can look later for it. Maybe CVS needs to start an investigation into where our meds are going?
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March 2023 by Michelle S.
If I could leave 0 stars I would. It's understandable to not have a medication in stock and for it to need to be ordered. But the problem with this location is the lack of honesty and respect. They are rude. They lie. And they are GREAT at showing how little they truly care. STAY CLEAR!! Pick any other pharmacy if possible. Called yesterday and my medication wasn't in stock and was told they would order it and to check today to see if it was in. I called today at noon and was told they get the order around 2pm so check back then. I called back and was put on hold and then hung up on. I then called back and was told it should be ready in a few hours. The automated service said it was in process as well as the app. My husband gets there to pick it up and is told they don't have it and is told they never told me that. Mind you when I called, I was on speaker phone so my husband heard the call which is why he tried to get it. Now my husband is having to drive 45 minutes to get it picked up. I call into my insurance to find out where else I can go for prescriptions and even they are telling me different costs. Avoid this location and CVS as a whole if possible.
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March 2023 by Meredith E.
HORRIBLE Pharmacy.Waited 15 minutes at the drive through window! Then when I asked for my prescription, I was told that it was never dropped off. This was not true as I dropped it off at lunchtime. Then they found it and said I would have to wait until 6 o'clock. It was dropped off at noon.
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February 2023 by Julie T.
This has always been a hard cvs location to work with. I have resisted leaving a negative review many times but no more. Today I went to get a script for my husband only to be told they are out. It was a pain reliever. I asked if the north woodland location has it and was told "I don't know, I can't check that." So I drove 15 extra minutes north to check. They didn't have it either. Then I found out that the girl at south woodland could have called and asked thereby saving me 30 minutes of driving (there and back.) I also then found out that they could have given me that information on the phone. I didn't know that. This is the hardest cvs to work when and they don't know what they are doing! Customer no service. Buyer beware.
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January 2023 by Tammy M.
Should have read the reviews. It's the worse pharmacy ever Lost prescriptionsHad an appt for two weeks to get a tetanus shot only to be told, come back on 2 days, we need to order the shot. Dirty
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December 2022 by Madison B.
Most disgusting pharmacy. Floors haven't been vacuumed in what looks like years, trash can in vaccination area over flowing with dirty used gloves, vaccine stuff and bandaids. Pharmacist could not care any less.
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June 2022 by Noelani F.
I have an ear infection in both ears, everything is throbbing and I can barely hear anything besceu the inflammation is so bad. The doctors sends over the prescription order but cvs pharmacy didn't open until another hour, so I waited in my car, in terrible pain. Walked in 15 after their opening time and they said they're still getting everything ready for the day; okay no worries.. I will wait, 30 minutes pass and tell me they have the antibiotic pills ready and they're just waiting on the ear drops and I will get a text when it's ready.. so I go to my car and ended up waiting for an hour. I finally got tired of waiting and went back in to ask them what's going on. They are out of the ear drop, that they couldn't complete the order! SO WHY WAS I NOT NOTIFIED!?? Of course it's just b******* and I'm in too much pain so I tell them to just give me the antibiotics and I'm going to the another CVS that supposedly had it. Guess what!! I am currently another hour in of WAITING, Because CVS hasn't transferred the prescription order to Yet.. WTF
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December 2021 by Georgia G.
Careless and incompetent. I've had my prescriptions called in and the workers there will say that they never got anything from the doctor - refuse to communicate with doctors, won't answer the phone.....unbelievable.
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October 2021 by Christy F.
Rudest pharmacist lady I've ever met in my entire life. Transferred my prescriptions to a different store, not with CVS.
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August 2021 by Ann D.
Transferred all my prescriptions to here yesterday and was treated so rudely that I transferred them all back to Publix today. I'd give zero stars if I could.
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July 2021 by Drew C.
This pharmacy is completely garbage. Waited in the drive thru for eternity and was the third car back. Never moved. Never even slid the box out. Literally sat there so long I watched a tree grow. I had to leave without my prescriptions because if I stayed there any longer the tires on my car would have dry rotted.