“Opened a checking and savings account with this credit union about 2 years ago. i have had $1 in savings the entire time and between $1-$6 in checking for about 23 months of the time. i have never been charged a single cent for overdrafts, service fees or anything else! Good luck getting this sort of treatment from the standard bank. Through the years, i've had accounts with Wells Fargo, TD Bank, Bank of America and others and was charged monumental fees, forced to keep a minimal balance when i could ill afford to, and have had to deal with exclusively automated systems when calling the aforementioned banks. A couple of months after opening the accounts with Launch, i needed to stop payment on something. i called them and actually spoke with a genuine person (!!!) who was helpful, understandable (not having shipped the responsibility overseas as many companies do) and who remedied the situation immediately and courteously. Not only all of the above, but everyone working at this credit union is sweet as pie, they often give my children stickers and candy (after politely asking if it's okay), their hours of operation are above average and all around the customer service is well above what most of us have come to expect from companies, let alone companies who claim to be responsible with Americans' money. i'm sure i need not remind the reader of the fraud Bank of America pled guilty to, and the all around crooked behavior of banks in the past. Launch Credit Union has not been involved in any scandalous nor fraudulent shenanigans, yet remain fully insured should an old school robbery occur. Highly recommend them for anyone, and especially to those of us who no longer wish to enable already greedy banks who function as a parasitic presence on the backs of humanity. An additional nod to the assistant branch manager of Launch, Lori, she truly does go above and beyond to be helpful and kind. In summary, i have zero complaints with Launch and plenty with all the others. :)”
“My father and I had the pleasure of working with Murphy at the Deland branch to conduct some business with refinancing our car Murphy and her staff were simply amazing. They were efficient. They made the process super easy and fast. I look forward to working with Murphy and her crew again in the near future Again thank you so much Murphy for making the process so seamless. We have been with Fairwinds since 1983 and this is why.”
“If you have ever been frustrated with your banking, I highly suggest moving over to Florida credit Union in DeLand. I am a small business owner and really needed multiple checking accounts that I could drain to zero. I also needed a personal bank account, And a new credit card for personal reasons. I am also part of a nonprofit who wanted to use FCU.Every step of the way, FCU Has been there for me. Any trouble I run into they fix immediately. I have so much flexibility to do what I need to do. So much feedback from them right when I need it. Brian and the rest of the team makes the experience enjoyable rather than frustrating.I doubt I will ever use another bank for my personal needs or my business needs. I highly suggest them if you really want customer service and a good experience. ⭐️⭐️⭐️⭐️⭐️”
9AM - 5PM
1587 S Woodland Blvd, DeLand“First time at this location and it was awesome!! Amanda Teller 1172307 was beyond helpful.. she was definitely a bright spot in my day! Space coast as a whole is an awesome bank and this particular branch is gorgeous!!”
“It's a good little bank office if you're a Florida local. Almost anything you need to do can be done online, and the staff in the office is always helpful. A few of their systems feel a little old, but for being a smaller credit union, they deliver well.”
“Great experience here. Appreciate all the help we received from Aurora Holmes and her staying late to get everything finalized with our boat loan, so we didn't have to go back.”