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December 2023 by Jennifer Warnick
The staff was friendly and took care of my needs.
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February 2023 by Kevin Casey
Using this bank for nearly 40 years. Solid!
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May 2022 by Norma Price
I have used this bank for 9 years only because my husband did at the time I moved to Defuniak Springs..the Defuniak Springs bank is absolutely horrible. They have one teller that is professional (not Tara or LIsa). The manager Angie is even worse. They are extremely rude and are not in the business to help people. I understand people have a job but they do not have to have a rude attitude! When you walk in the bank the atmoshere is even worse! I am not sure how they are still in operation. Changing banks is a nightmare and I have put this off way too long. I would not recommend this bank!
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March 2022 by Matthias Perez
Don't waste your time at FNBT in Defuniak Springs.Lady I talked to was rude, no customer service skills and would not let me speak to a manager. They are ok when you deposit your money but when you want to transfer it very rude and unhelpful.
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August 2021 by Ben Rocuk
Save your time and money going here, will nickel and dime the hell out of you, and also charge $30.00 to cash a check!
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February 2021 by Marco Zorro
Tellers are slow and rude, also by far the worse bank I have ever dealt with!
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August 2020 by Billy Drago
Tellers are slow and not trained accordingly.
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February 2020 by Steven Exil
Refused to help with unauthorized charges on my debit card. Management locally and corporate in Destin are both rude, and refuse to help in retrieving non authorized charges on my account. Don't waste your time at this "good old boy bank."
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February 2019 by Allen Davis
Over the past 17 years, I have had my business account with this bank and never have I had any negotive issues. The courtacy, the professionalism, and trust has always exceeded my expectations.
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July 2018 by Aaron Garlo
Its not bad for a bank
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May 2017 by Nicole Nelson
Best small business banking experience I have ever had. Miles above the bank we were using before them. They respond to my emails in a timely manner and are always happy to answer any questions I have. When we first opened the account, they even had someone hand deliver the paperwork to sign to our office in case we were busy and couldn't get away. Also much faster service than what I am used to in a bank.
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June 2016 by Rick Charello
Awful. Ran in here because I needed to change for a $20 Bill. I understand Banks have rules, but not being able to make change for a non customer...this is sad. What happened to the days where people actually helped each other out?
