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September 2023 by Amy Kinnear
The worst. On three different occasions now (twice chocolate and once steaks) they have ruined my purchase. I swear they don't like delivering on Saturdays to my town. It will say it is on the truck out for delivery, but it won't come Saturday...won't come Sunday. By Monday it is completely melted (choc) or ruined (meat) It leaves the business I order it from completely fine, they pack it on ice very nicely. But it can't handle the 2 extra days that this Fed Ex keeps it. This is the most unprofessional place I have ever seen. They might as well go out of business.
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September 2023 by Kelly Jones
Because I don't know how to get the damn address right
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July 2023 by Britt Prit
Is never on time. Had one order sit at the store for over a week and when I called they said I can come pick it up ( I live hours away) I told them no and that I paid for it to be delivered to my door, it was at my house the next day. Another event where it said our for delivery and was late again. This is the only fed ex that can’t get their mark right.
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April 2023 by vicki mckinney
They were prompt and picked up directly from my front door.
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February 2023 by Jean Paulk
Left my package at my neighbors house 235. I clearly have 208 sign in my yard. Driver not caring whether he found the right house or not. Happened before. Hopefully I won’t have to use fedx again
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February 2023 by Elizabeth Surcouf (Betsy)
FedEx was "unable to deliver due to security gate" I do not have a gate anywhere near my home. I verified my delivery address. When you call you are connected to another country promising a call back. NOPE. I could drive to Defuniak Springs location to pick up if they had a local number. Too bad their driver is too incompetent to do his job.
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May 2022 by Laura Blanks
Store rep should've recommended that I use their shopping cart to bring in shipment to send, but having everything pre-packaged and labeled was advantageous. Store rep said would be picked up the next morning; only scheduled pickup is afternoon.
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May 2022 by Kathy Haynes
Keeps say ing packages delivered to my address. Was home several times when they said delivered and no delivery made. Happened several times this year.
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May 2022 by Angel Andrew
Do not use these they will lose your package
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May 2021 by Ron Fairbanks
Ordered several items to correct address. Fed X is the ONLY carrier that decides to change the address and ship to old house. All address changes were completed and confirmed months ago? Tried for 2 months fox this with FedX with no success. If you have a choice never use FED X again.
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May 2021 by I am one
Very helpful even to her coworker
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April 2021 by Allyson Morgan
My husband and I ordered two separate things that were shipped by FedEx. His arrived on Saturday around 1p. However, it was supposed to be three boxes and he only got two of them. He started to put it together (it's a duck pen) and there is for sure another box of materials missing, but per the FedEx site all three were delivered. My package states that they attempted to deliver around 2:44p, but were unsuccessful and will try again the following business day. A truck never "attempted"to deliver anything around that time and the website can't tell me why they weren't able to deliver. I reached out to the seller who assured me they do not make me sign for it and I didn't change my delivery preferences on the website. We will be doing everything in our power to not buy from anyone that uses FedEx to ship in the future!
