Cricket Wireless Authorized Retailer in Defuniak Springs is highly praised for its excellent customer service and friendly staff. Customers appreciate the team’s ability to quickly assist with their needs, whether it’s fixing a phone, transferring pictures, or purchasing new devices. One customer was especially grateful for the staff’s help in saving pictures from a non-charging phone and was impressed by Jason’s dedication and expertise. Others mention how Amber and her team made the process easy and efficient during their lunch breaks, highlighting the store’s convenience. The staff are described as friendly, helpful, and attentive, meeting all customer needs and expectations. Many customers have had better experiences here compared to other carriers like Verizon or Straight Talk. Overall, the store is seen as the best location around, with staff who go above and beyond to provide top-notch service, making every visit a positive and enjoyable experience.
My husbands phone would not charge we made it 20 min before they close Jason was absolutely amazing he sold us a temp phone till we could get his phone fixed. Jason took the time to make sure my husband got his pictures off his phone !! Y'all this guy is wonderful at what he does !!
February 2025
Very pleased with the assistance and punctuality that I received.
May 2023
I go into the store on my lunch break to get two new phones. Amber and her team were absolutely amazing at getting me in and out. Calvin was super sweet in helping me fine what I needed. This is the best location around and the only one I will be visiting from now on.
